Sonos CONNECT:AMP User Manual Player status indicators

Flashing white

Powering up

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

Solid white (dimly lit)

Powered up and associated with a Sonos system (normal operation)

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

You can turn the white status indicator light on or off from Room Settings. (Sonos products that are paired together share the same setting.)

Solid white (brightly lit)

Touch control(s) active

PLAY:5 (gen2),

PLAYBASE

Brightens when touch controls are activated.

Flashing green

Powered up, not yet associated with a Sonos system Or, WAC (wireless access configuration) join ready

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

For a SUB, this may indicate the SUB is not yet paired with a speaker.

Slowly flashing green

Surround audio is off or SUB audio is off

PLAY:1, PLAY:3,

PLAY:5 (gen2),

SUB

Applicable for speaker configured as a surround speaker, or for a SUB paired with a PLAYBAR.

Solid green

Volume set to zero or muted

CONNECT, CONNECT:AMP, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

Flashing orange

During SonosNet setup, this occurs after a button press while the product is searching for a household to join.

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

Rapidly flashing orange

Playback / Next Song failed

CONNECT, CONNECT:AMP, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

Indicates either playback or next song was not possible.

Solid orange

During wireless setup, this occurs while the Sonos open access point is temporarily active. If you are not setting up Sonos, this may indicate warning mode.

CONNECT, SUB, CONNECT:AMP, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

If the orange light is on AND the speaker’s volume level automatically reduces, this indicates the speaker is in warning mode.

• Press the Pause button to stop the audio.

• For Sonos products with a vent opening (SUB, CONNECT:AMP), check to make sure it’s not blocked.

• Check the room temperature to make sure it’s less than 104°F/ 40° C.

• If the speaker is in direct sunlight, provide shade.

• Allow the speaker to cool for several minutes and then press Play to restart the audio.

• If the problem does not resolve, please contact Customer Care.

Flashing green and white

Speakers are being linked to your Sonos account.

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

Link the speaker(s) to your account. For more information, see http://faq.sonos.com/accountlink.

Flashing red and white

Speaker repartitioning failed.

BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

Please contact Customer Care.

Flashing red

Speaker setup timed out. This happens if a speaker is plugged in for 30 minutes without being set up.

CONNECT, SUB, CONNECT:AMP, PLAY:1, PLAY:3, PLAY5, PLAYBAR, PLAYBASE

Unplug the speaker, wait 10 seconds, plug it back in, and set it up.