Blackmagic Cloud Store User Manual HDMI Monitor Output
The monitor output provides a comprehensive overview of the storage status, plus all user activity in real time. This section of the manual includes information about the different panels and graphs.
Storage Map
The storage map shows a graphic representation of the memory core and where the read and write access is happening for the connected users.
The cells represent storage sectors being written to and read. Each cell will change color as it fills with data, for example a cell will start gray to represent an empty sector then change to purple and brighten as it fills with data.
The orange cells represent data being written and the blue cells represent data being read.
Cloud Sync Panel
The cloud sync panel shows all the syncs you have added. Blue arrows indicate data is being synced to your online folder and the orange arrows indicate data syncing from your online folder to your Blackmagic Cloud Store.
Storage space indicators are visible under the online location name and the panel will expand as more syncs are added.
User Activity Panel
This panel shows all connected users and their data being synced. For example, the panel identifies the user and the speed of their connection. Read and write activity is displayed together with a continuously updating graph with a 60 second activity history.
Data Rate Graphs
The data rate graphs display the read and write data rate over a 6 second period. Orange information represents data being written and blue represents data being read.
Hardware Panel
This panel displays the cell size for each sector on the storage map.
USB drives plugged into Blackmagic Cloud Pod will also appear here. The power supply indicators display the status for AV and DC power inputs.
The Internet icon confirms your cloud store is connected to the Internet so syncs can be performed.
Error Messages
This section shows the different error messages that may appear in the hardware panel and what they represent.
Sync Errors | |
No Internet | Check that your Internet is connected. |
You have been logged out of your online folder | This may appear when your online folder has been connected for a long period of time and has automatically disconnected. All you need to do is log back into your online account using the cloud sync settings in the Blackmagic Cloud Store Setup utility. |
Cannot connect to online server | This can appear if there is a problem with your Internet connection. Check that your Internet is connected and your network settings are correct. |
Invalid online login information | This may happen if your credentials have been changed for your online account. To solve this error, simply log back into your account using the Blackmagic Cloud Store Setup utility. |
Disk is full | Your cloud store’s internal storage is full and you will need to delete files to make room. |
Storage is full | Your online account has run out of space and you will need to delete some files to make space to enable syncs. |
Cannot find online sync folder | This can happen when the sync folder has been deleted or renamed. |
Set to read only | Your cloud store has been set to read only mode. Disable read only mode using the setup utility. |
Disk Errors | |
Disk Error Unable to connect to drive in USB-C DISK 1 | The USB disk plugged into port 1 is not formatted using exFAT or HFS formats. You can format the disk using a Mac or Windows computer. Refer to the ‘formatting USB drives’ section. |
No Local Drive Attached Connect drive via USB-C | This will appear if there is no USB drive plugged into Blackmagic Cloud Pod. |
Disk Failure Replace disk 1 | Blackmagic Cloud Store Mini has 4 internal disks in a RAID format and in the rare event a disk fails, an error message will report the disk number. The example shows that disk 1 has failed and needs to be replaced. |
Disk Requires Format Format disk via Cloud Store Setup | After replacing a disk in Blackmagic Cloud Store Mini you will be prompted to format the disk using the Blackmagic Cloud Store Setup utility. |
Disk Failure Replace disk B5 | In Blackmagic Cloud Store, the internal storage disks are arranged in banks. In the rare event a disk fails, this error will identify the bank and slot number. |
Disk Requires Rebuild Rebuild disk via Cloud Store Setup | After replacing a disk in Blackmagic Cloud Store, rebuild the disk array using the Blackmagic Cloud Store Setup settings. This will recover the RAID so you can continue working without losing data. |
Disk Error Unable to connect to drive in USB-C BACKUP | This will appear if the USB drive plugged into the backup connector has not been formatted using exFAT or HFS formats. Refer to the ‘formatting USB drives’ section for more information. |
Up Next
Was this information helpful?