GoPro Karma User Manual TROUBLESHOOTING

ONE OF MY KARMA PARTS BROKE

You have several options to replace the part:

• If the warranty period has not expired, contact Customer Support for a replacement part.

• If you purchased GoPro Care, most replacement parts are included in the plan (camera replacements are available for a fee). For more info, visit shop.gopro.com/care.

• If the warranty period already expired and you did not purchase GoPro Care, visit gopro.com to purchase a replacement.

KARMA OR THE CONTROLLER WON’T POWER ON

Make sure the component is charged. For details, see Charging the Karma Battery and the Controller.

KARMA WON’T RESPOND TO THE CONTROLLER

Remove and re-insert the battery, then press the Power button [ ] on the drone to turn it on.

THE CONTROLLER WON’T RESPOND WHEN I PRESS A BUTTON

Press and hold the Power [ ] button on the controller for 8 seconds to restart it.

THE START/STOP BUTTON ON THE CONTROLLER IS RED

• Quickly blinking: A system error occurred that requires Customer Support to resolve.

• Slowly blinking: The connection between Karma and the controller is lost. If a lost connection occurs during flight, Karma attempts to return to the launch location and land. If a connection is re-established during the return flight, this light turns solid green. At this point, you can tap Cancel on the touch display to cancel the return flight and regain control of the drone.

THE POWER BUTTON ON KARMA IS YELLOW

Calibration is required. Whenever calibration is needed, the controller also notifies you and provides step-by-step instructions.

KARMA WON’T PAIR WITH THE CONTROLLER

Karma Drone and the Karma Controller are paired out of the box. But if you need to re-pair them, follow these guidelines:

• Move the controller at least 6ft (2m) away from the drone.

• Be sure to correctly follow the pairing instructions on the controller.

For more information about Karma, see gopro.com/yourkarma.