A LITTLE DEVICE FOR A BIG WORLD USER GUIDE © 2013 Filip Technologies, Inc. All rights reserved.
WELCOME TO FiLIP A smart locator and phone for kids FiLIP helps children stay in touch with their parents… and helps parents know where their children are. The FiLIP watch is worn by your child syncs with a smartphone application on the parents phone. This allows the parent to see where their child is at any point in time. There are a couple of important things to do before your child starts using FiLIP. Charging the battery FiLIP has been supplied with a FiLIP USB cable and a mains-powered charger. Con- nect the star-shaped end of the USB cable to the back of the FiLIP watch. You can charge FiLIP by using the power adapter or the USB port on your computer. The watch will beep and will display the word Charging on the screen. Charge your new watch for at least 4 hours before using it for the first time. A fully charged FiLIP watch can run for up to 48 hours before it needs recharging, although this will depend on usage. We recommend that you recharge FiLIP after each day it’s used. Downloading the FiLIP smartphone app It’s possible to monitor your child’s FiLIP watch from an Apple or Android smart- phone. There’s a free FiLIP app available in the Apple App Store and in the Android Google Play shop. These instructions have been written to cover all makes and models of smartphone. Some features, such as going ‘back’ through an on-screen menu, may differ slightly depending on the model of your smartphone.
DOWNLOADING STEP 1 Download the FiLIP app First, search for the official free FiLIP app in the Apple App Store if you have an Ap- ple iPhone or in the Google Play shop if you have an Android-powered smartphone, and download it. After the app has been installed, open it by tapping the FiLIP icon on your phone’s screen. If you have purchased your first FiLIP watch, hit CREATE NEW ACCOUNT and then continue to Step 2. If you have already created an account for another FiLIP watch, sign in and skip to Step 3. Make sure your AT&T SERVICE*has been activated If your AT&T service was activated when you purchased the watch, simply follow the FiLIP set-up instructions below. If your AT&T service was not previously activated, simply visit a local AT&T store or call 1-800 331 0500. STEP 2 Create a FiLIP account Enter your first and last name and select next. Now enter your email address, YOUR mobile phone number and choose a password. For security, your password needs to contain at least 8 characters including one uppercase letter, one lowercase letter and a number of symbol. Select Next when you’ve done this. Create a secret question and answer for additional security. Select Next when you’ve entered your question and answer. Read the terms of service carefully and if you accept, select Agree You should have received an email to the address you listed earlier. Enter the 4-digit verification code. Select activate your FiLIP to move to step 3 *The FiLIP watch is only capable of connecting to AT&T 3G network. See att.com/network for coverage areas.
DOWNLOADING STEP 3 Connect to FiLIP Turn on your watch by holding down the red button. Enter the 10 digit telephone number of the FiLIP watch (available from your AT&T receipt). Please remember to add this number to your contacts. On the next screen, enter the last 6 digits of your unique activation code, which appears on the screen of your FiLIP watch . Create a profile for your child by entering the required details and attaching a photo. Select NEXT to save your settings and move on to the next section. You will automatically be the primary contact and you can enter up to four additio- nal contacts from your smartphone’s address book or enter them manually. These are the only five contacts that can communicate with your child’s FiLIP watch. You choose if you wish these contacts to be contacted in an emergency by selecting the ON/OFF button. The 911 emergency service number for the USA CANNOT be stored as a contact on the FiLIP watch. Similarly, emergency service numbers for other countries should not be stored as contacts. After clicking NEXT, your registration is complete. The FiLIP watch will not appear in your online account until it’s fully charged, switched on and has connected itself to the cellular network. Other options can now be set up via the smartphone app.
USING THE FiLIP SMARTPHONE APP Main screen Tap the FiLIP icon to open the smartphone app. Log in you’ll see a central ‘wheel’ with five options: • Locate: view the location of your FiLIP on a map • Call: make a voice call to your FiLIP • SafeZones: Set or delete SafeZones for your FiLIP • Message: send an SMS text message to your FiLIP • Emergency: activate Emergency mode on your FiLIP There are two other screens that can be accessed from this ‘Home’ screen: Right-hand dashboard Swiping a finger across the screen from the right-hand side to the left reveals a ‘dashboard’ that includes a summary of all your activated FiLIP’s. Options include: • Call: make a voice call to your child • SMS: send a text message to your child • Locate: view the location of FiLIP on a map Left-hand settings screen Swiping a finger across the screen from the left-hand side to the right reveals opti- ons to change the settings for your FiLIP. You can also connect a new FiLIP from this screen and get an overview of details and settings. Selecting ‘account’ at the top of the screen takes you to the user profile screen, which lets you edit your own account information. Remember to tap Save when you’ve finished. Send ID & location lets you send personal details about your child and their current location to anyone via email or SMS text message. Push Notifications for SafeZones, Low Battery and Lost Connection default to on. You can amend these settings in this screen. You can amend these settings in this screen, in the app settings menu.
USING THE FiLIP SMARTPHONE APP Locate (map view) screen There are five basic options from the Locate screen: • View the map to locate your child. The time detailed indicates the last time a map refresh update was completed. • Request an immediate map refresh update by pressing the arrow at the bottom left hand side of the screen. • View your SafeZones by pressing the SafeZones button at the bottom right. • Send location data to another mobile phone by using the button in the top-right corner • Tap Back to return to the main screen If you have more than one FiLIP watch registered, select the watch you wish to track when you tap Locate. You won’t be able to view your SafeZones if you are viewing two or more watches together. Real-time location update For a ‘live’ location update, tap Locate on the main screen. If you have more than one FiLIP, select the watch you’d like to locate. An on-screen icon will show the last reported location of the watch, together with the most recent time of this update. Now tap the Refresh arrow at the bottom-left corner of the screen. You’ll see a mes- sage that tells you a new location is being obtained. Tap OK to confirm this. Within approximately 60 seconds, you´ll receive a confirmation message that the FiLIP location has been refreshed Automatic location updates You can decide how often your FiLIP watch refreshes its location. The standard setting is every 30 minutes. Updating the map more frequently will use the battery power more quickly. Remember that you can always request a real-time location update regardless of the automatic settings. In addition, as soon as Emergency mode is initiated, an immediate location update will be requested. To change the automatic update settings, start from the main screen and swipe your finger across to the right. Choose your FiLIP watch, then select Watch Settings. This option lets you change the frequency of automatic updates. Tap SAVE in order to save the settings.
USING THE FiLIP SMARTPHONE APP SafeZones FiLIP lets parents define up to five ‘SafeZones’. If push notifications are set to ‘ON’ a message will be received if your child enters or leaves the designated SafeZone. Choosing the SafeZones button on the main screen allows you to view and edit all the SafeZones that have been set up for your FiLIP. Creating a SafeZone Add a SafeZone: There are three ways to add a SafeZone. Once you have chosen the SafeZone, remember to name it. 1. Enter the chosen address in the address field at the top of the screen. 2. Use the current location of the FiLIP watch by choosing ‘Watch Location’ at the bottom right hand side of the screen. 3. Use your current location by choosing ‘Your Location’ at the bottom middle of the screen. Once the SafeZone has been set, you can alter the size of the zone by using an on-screen slider. Tap SAVE at the top right hand corner of the screen. Editing or deleting a SafeZone Tapping the arrow next to an active zone will display the zone on a map. To edit the location, enter a new address, move the FiLIP icon or tap a new area on the map. When you’ve chosen a new area, tap Save. To delete a Safe Zone, select the zone you want to remove and then tap Delete.
CALLS AND MESSAGES Calling from your smartphone To call your FiLIP watch from the smartphone app, tap the Call button on the main screen. If you have more than one FiLIP watch, select the watch you want to call. The number of the FiLIP watch will now be displayed on-screen. Tap Call again. You’ll be connected just like a standard cellphone call. When you’ve finished talking, end the call in the usual way. Sending a message To send an SMS text message, tap the Message option from the main screen. Now select the FiLIP watch you want to contact. Type a short message of up to 16 charac- ters and tap Send. Please remember that message replies cannot be sent from the FiLIP watch. Emergency mode When emergency mode is activated, the FiLIP watch immediately transmits its location to the smartphone app, it starts recording via its built-in microphone and it also calls your nominated emergency telephone numbers, starting with the primary number until someone answers. To activate Emergency mode, tap the Emergency button in the center of the main screen. Select the FiLIP watch you want to monitor and you’ll be shown the status of your chosen watch. As soon as the FiLIP watch has been located, its current location and battery condition will be displayed. Tapping the arrow next to the watch name will show the Overview screen. Canceling emergency mode A red triangle is displayed on the locate screen during emergency mode. To cancel emergency mode, tap Cancel button.
OVERVIEW This screen can be reached by swiping left to right from the FiLIP wheel. Tap on the FiLIP device whose settings you wish to update A short cut button allows you to Send an SMS or Call. In addition, you can create, edit or delete information in the following areas • SafeZones • Location details • Child details • Contacts • View history • View watch settings Contacts The account holder will automatically be stored as the primary number. You can add up to 4 additional contacts and by selecting these from your address book, or manually entering the information. Once you add a contact, they will be automatically defaulted to be an emergency contact. Select Emergency contact off if you do not wish them to be an emergency contact. Tap SAVE when you’ve added, edited, or deleted any contact information. The 911 emergency service number for the USA should NOT be stored as a contact on the FiLIP watch. Similarly, emergency service number for other countries should not be stored as contacts. Watch Settings Map refresh time enables you to set how often the FiLIP watch reports its location when not in Emergency mode. You may wish to exclude periods when the FiLIP is not used much, such as evenings and night time. Turbo mode refreshes the map every 3 min for 15 minutes, after this the map will re- sume to refreshing at the rate selected in the map refresh setting(15/30/60/standby) Remember to tap SAVE when you’ve finished adjusting these settings.
OVERVIEW Important notice Please note that FiLIP should not be regarded as a substitute for the personal care and supervision of any person using the product. Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (or be totally lost. Alt- hough significant delays or losses of data are rare when wireless watches such as the FiLIP product solution are used in a normal manner with a well-constructed network, Filip Technologies accepts no responsibility for damages of any kind resul- ting from delays or errors in data transmitted or received using its products, or for failure of its products to transmit or receive such data. Disclaimer and limitation of liability The content of this user guide is accurate and reliable and is provided ‘as is’. Filip Te- chnologies makes no warranties of any kind, either express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular pur- pose, are made in relation to the accuracy, reliability or contents of this document. The recipient of the documentation shall endorse all risks arising from its use. In no event shall Filip Technologies be liable for any incidental, direct, indirect, consequen- tial, or punitive damages arising from the use or inadequacy of the documentation, even if Filip Technologies has been advised of the possibility of such damages and to the extent permitted by law. Information in this document is subject to change without notice. Filip Technologies reserves the right to change or improve its products and to make changes in the content without obligation to notify any person or organization of such changes or improvements. Visit the myfilip.com for current updates and supplemental informa- tion concerning the use and operation of this product. FCC regulation This watch complies with part 15 of the FCC Rules. Operation is subject to the fol- lowing two conditions: 1. This watch may not cause harmful interference, and 2. This watch must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. For body-worn operation, this watch has been tested and meets the FCC RF exposure guidelines when used with the wrist strap supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.