SPYPOINT XCEL HD XCEL HD2 Manual

Wednesday, August 16, 2017
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USER MANUAL XCEL ACTION CAMERAS Models: XCEL HD XCEL HD2 v2.7  support.spypoint.com 1-888-779-7646  [email protected] 

THANK YOU FOR CHOOSING A SPYPOINT-XCEL ABOUT US PRODUCT. For 10 years, GG Telecom, makers of XCEL products and This manual will guide you through all the features of your device SPYPOINT surveillance cameras, has the mission to offer so that you will get optimal use out of your product. products that are easy to use, innovative, affordable and of exceptional quality. We promote family values and the involvement Our priority is to provide outstanding customer service. If you need of our employees in all stages of development, manufacturing and support for your product, please contact the SPYPOINT-XCEL tech- product promotion. Our priority is to provide outstanding multilin- nical service or visit our website. gual customer service. Prosperous and respected, GG Telecom is a company that keeps abreast of new technologies and listens to its customers. Our CONTACT XCEL products are constantly being developed. Our research and development team works tirelessly to offer high performance  1-888-779-7646 action cameras and a full range of innovative accessories that will follow you everywhere and let you capture your best moments.  [email protected] More than a dozen accessories are included with the XCEL camera.  xcelcam.com / spypoint.com Just install your camera to discover a world of possibilities. XCEL | Show your skills JOIN THE SPYPOINT COMMUNITY facebook.com/SPYPOINT twitter.com/SPYPOINTcamera youtube.com/SPYPOINTtrailcam JOIN THE XCEL COMMUNITY facebook.com/XCELCAM vimeo.com/XCELCAM youtube.com/XCELCAM 2

Table of contents Package contents.............................................................. 4 Regulation....................................................................... 25 Components...................................................................... 5 Limited warranty............................................................. 26 Getting started.................................................................. 6 Repair service.................................................................. 26 Included accessories installation....................................... 7 Operation modes............................................................... 8 Configuration modes....................................................... 11 Operation of the LED lights and screen depending on selected options............................................................................ 12 Remote control XCEL HD........................................................................... 14 XCEL HD2.......................................................................... 15 Charging the battery....................................................... 17 Memory card................................................................... 18 Transferring files to a computer...................................... 18 Maintenance of the camera.............................................. 19 Troubleshooting.............................................................. 20 Error messages............................................................... 20 Available accessories....................................................... 21 Specifications XCEL HD........................................................................... 23 XCEL HD2.......................................................................... 24 3

Package contents ACCESSORIES INCLUDED: Camera with 1 button Camera with 2-way Quick release stands Lithium-ion slide adaptor remote control slide adaptor remote control with safety ring (2) Polymer battery (XCEL HD) (XCEL HD) (XCEL HD2) (XCEL HD2) HDMI and Lens Carrying Wrist strap Lens cleaning XCEL USB cables protector case cloth stickers (3) MOUNTING ACCESSORIES INCLUDED: Camo waterproof Bow Scope Head strap housing mount mount mount Clear waterproof 360° Roll Straight and Curved adhesive Flat adhesive housing bar mount 90° extender mount mount 4

Components FRONT VIEW BOTTOM VIEW ON/OFF & START/STOP MICROSD BUTTON WIDE ANGLE LENS SLOT MIC MODE BUTTON BACK BUTTON HEAT MICRO SINK USB PORT MOUNT MICRO MIC IN SYSTEM HDMI PORT OK BUTTON MICROSD SLIDE ADAPTOR SLOT ANCHORAGE 5

Getting started INSERTING THE MICROSD CARD BUTTON FUNCTION 1 Insert a microSD memory card in the card slot, gold 1. : ON-OFF/ START-STOP contacts facing up. The card is inserted correctly when 4 2 2. M: Changes mode/ Next a click is heard. 3. OK: Confirm entries/ Zoom (+)* 3 4. BACK: Exit the menu/ Previous/ Zoom (-)* *XCEL HD2 only REMOVING THE MICROSD CARD Lightly press the memory card into the camera once to pop it out of the slot USING THE CAMERA WITH THE WATERPROOF HOUSING and remove it. (XHD-OHT or XHD-OHC) Note: The camera is compatible with microSD memory cards with capacity up to 32 GB, class 4 or higher (not included). See AVAILABLE Insert the camera into the housing and close it tightly. The ACCESSORIES section. housing can then be installed on any mount compatible with XCEL action cameras. It protects the camera and allows to use for underwater use. The housing is waterproof BATTERY INSTALLATION up to 160 ft. (image: camera with XHD-OHT housing) Unlock the battery compartment cover by moving the lock An access screw for the microphone is located at the button to the right and remove the cover. back of the housing. Remove the screw completely to improve sound recording. Note that the housing is no longer waterproof if the screw is loosened or removed, the water Insert the lithium-ion polymer battery (included) into will infiltrate into the housing. the battery compartment. USING THE CAMERA WITHOUT THE WATERPROOF HOUSING Note: The battery included with the camera is partially charged. It is To use the camera without the housing, it is necessary to possible to use the camera as is, but for best results, recharge the use the slide adaptor. This allows you to attach the camera battery (see CHARGING THE BATTERY section). on any mount compatible with XCEL action cameras. Install the slide adaptor by sliding it in the anchorage system located under the camera. TURNING ON THE CAMERA To remove the slide adaptor from the camera, press the To turn on the camera, press and hold the button a few seconds ends and slide the adaptor toward the back of the camera. until the welcome screen appears. v1.0 To turn off the camera, press and hold the button a few seconds until the shutdown screen appears. SHUTTING Note: The slide adaptor has been designed to attach securely and adequately to the anchorage system of the camera and resist to activities DOWN with impact. 6

Included accessories installation WATERPROOF HOUSING QUICK RELEASE STAND WITH SAFETY RING SPORT EDITION HUNTING EDITION 360° ROLL BAR MOUNT BOW MOUNT 90° & STRAIGHT EXTENDERS SCOPE MOUNT CURVED & FLAT ADHESIVE MOUNTS HEAD STRAP MOUNT 7

Operation modes DESCRIPTION OF ICONS • To start recording a video, press the button. The camera beeps if the sound signal option is enabled. The recording time is displayed on the Turn on the device and switch from one mode to another by pressing the M screen and the LED lights flash while recording. See OPERATION OF THE button. It is possible to see on the configuration screen 5 different modes. LED LIGHTS AND SCREEN DEPENDING ON SELECTED OPTIONS section. • To increase the zoom (XCEL HD2 only), press OK and to decrease, press HD video recording BACK. Refer to the subject distance table in the REMOTE CONTROL sec- VIDEO (480p, 720p or 1080p) tion to find which zoom level to use. The zoom adjustment can be done Taking photos while recording a video. • XCEL HD: 1mp, 3mp or 5 mp PHOTO XCEL HD2: 5mp, 8mp or 12mp • To stop recording, press the button. The camera beeps if the sound • 1 to 6 consecutive photos signal option is enabled. The remaining recording time on the memory Taking photos at predefined regular card will reappear on the screen. TIME LAPSE intervals (0.5, 2, 5, 10, 30 or 60 seconds) When the microSD card is full, the camera automatically stops recording and the current video will be saved. • Allows the user to see the number of recorded files. VIEW • Allows the user to view videos and When the battery is empty, the camera automatically stops recording and photos when the camera is connected the current video will be saved before the camera turns off. to a television using the HDMI cable. Allows the user to set the advanced set- It is possible to record a video with a maximum duration of approximately SETTINGS 45 minutes (3.66 GB) for the XCEL HD and approximately 30 minutes (3.66 tings of the camera. GB) for the XCEL HD2. When this maximum is reached, the camera stops See CONFIGURATION MODES section for more details. recording and automatically starts a new video. The first video will be identi- fied XCEL0001 and the second XC010001. VIDEO MODE Note: It is possible to take videos with the camera installed upside down. • Allows the user to see the current configuration of the VIDEO mode. The camera automatically displays the video in the right direction when viewing on a computer or a TV. To do this, the camera must be installed upside down before recording the video. 1 2 3 1) Battery level 2) Video mode 3) Video resolution 4) Number of recorded videos 4 5) Remote control (wireless) 5 7 6) Zoom 1x to 4x (XCEL HD2 only) 6 8 7) Sound signal 8) LED lights 9 9) Estimated remaining recording time 8

Operation modes PHOTO MODE TIME LAPSE MODE • Allows the user to see the current configuration of the PHOTO mode. The TIME LAPSE mode allows to take photos at predefined regular intervals. • Allows you to see the current configuration of the TIME LAPSE mode. 2 1 1) Battery level 3 5 4 2) Photo mode 3) Photo resolution 1 1) Battery level 2 3 4) Multi-shot option 2) Time lapse mode 4 5) Remote control (wireless) 3) Time interval between each photo 5 7 6) Zoom 1x to 4x (only XCEL HD2) 4) Photo resolution 6 8 7) Sound signal 7 5) Remote control (wireless) 5 8) LED lights 6) Zoom 1x to 4x (only XCEL HD2) 9 9) Estimated number of photos that can be taken 8 7) Sound signal 6 before the card is full 8) LED lights 9 9) Estimated number of photos that can be taken before the card is full • To take a photo, press the button. The camera beeps if the sound signal option is enabled and the LED lights flash to indicate that a photo was taken. See OPERATION OF THE LED LIGHTS AND SCREEN DEPEND- • To start taking photos, press the button. The camera beeps if the ING ON SELECTED OPTIONS. sound signal option is enabled and the LED lights flash to indicate that photos are being taken. See OPERATION OF THE LED LIGHTS AND • To increase the zoom (XCEL HD2 only), press OK and to decrease, press SCREEN DEPENDING ON SELECTED OPTIONS section. BACK. Refer to the subject distance table in the REMOTE CONTROL sec- tion to find which zoom level to use. • To increase the zoom (only XCEL HD2), press OK and to decrease, press BACK. Refer to the subject distance table in the REMOTE CONTROL sec- tion to find which zoom level to use. • To stop taking photos, press the button. Note: This option allows the user to obtain photos of fast moving subjects. 9

Operation modes VIEW MODE Here is the information displayed on the television screen depending on the mode selected (VIDEO, PHOTO or TIME LAPSE). • Allows the user to see the number of recorded files and view videos/ photos when the camera is connected to a television. MODE INFORMATIONS 1 VIDEO Mode icon, video resolution, battery level and remaining 2 1) Battery level recording time. 2) VIEW mode PHOTO Mode icon, photo resolution, battery level and number of PHOTO 3) Number of recorded photos photos that can be taken before the card is full. 3 4) Number of recorded videos TIME LAPSE Mode icon, photo resolution, battery level and number of photos that can be taken before the card is full. 4 SETTINGS VIEWING ON A TELEVISION • Allows the user to see the battery level and access the settings menu by pressing the OK button. Allows the user to view videos and photos directly on a television. 1 1) Connect the HDMI cable (included) to the HDMI port of the TV and to 1) Battery level 2 the camera. 2) Settings HDMI 2) Turn on the camera by pressing the button. 3) Navigate on the interface to VIEW mode by pressing the M button. 4) Select the VIEW mode by pressing the OK button. The last video or photo recorded will appear on the TV screen. To pass from one video (or photo) to another, use the BACK and buttons. To view a video, press OK. To fast forward a video, press BACK (x2/x4/x8) and to rewind the video, press (x2/x4/x8) . Note: When the camera is connected to a television, it is also possible to take videos and photos and access the settings menu. Navigate on the interface to the desired mode by pressing the M button. See the respec- tive section of each mode for the use of the buttons. 10

Configuration modes Allows the user to set the camera options. Date/Time Navigating in the menu: Allows the user to set the date (Year/Month/Day) and time (hour/minute). -The M button to move among the choices Use the OK button to confirm the entry and use the M and BACK button -The OK button to select an option to adjust the digits. -The BACK button to return to the previous menu Note: When the camera is not powered for approximately 48 hours, it is possible that the date and time reset. So always verify the date and time Video mode before using the camera when this occurs. Allows the user to record video in the following resolutions: Remote control Screen Allows the user to remotely control the camera (Wireless mode). Resolution Field of view Advantage resolution Greater length of Wireless actived. The reaction time between the camera and the 480p Wide angle 848 x 480 remote control can take a few seconds but gives a better battery recording life. See note at page 13. 720p XCEL HD Ultra wide angle HD video with 1280 x 720 (XCEL HD2 only) Wireless activated in "Quick React" mode. XCEL HD2 Wide angle great resolution The reaction time between the camera and the remote control is 1080p XCEL HD Wide angle The highest instantaneous. By cons, this option requires more energy con- 1920 x 1080 XCEL HD2 Ultra wide angle resolution sumption and lifetime of the battery will be affected. Wireless deactivated. Photo mode (including the Multi-shot mode) 1. Allows the user to take photos in the following resolutions: Sound signal XCEL HD: 1mp, 3mp or 5 mp XCEL HD2: 5mp, 8mp or 12mp Enable or disable the sound of the camera when using the buttons. Changing this setting also affects photos taken in TIME LAPSE mode. DEL lights 2. The Multi-shot mode allows the user to take 1 to 6 consecutive photos with every shot with a delay of approximately 0,5 seconds between Enable or disable the LEDs lights. When the Remote control and LED lights each photo. options are activated, the 4 LEDs flash slowly to indicate that the camera is waiting for the signal from the remote control and flash rapidly during TIME LAPSE mode record videos/photos. See OPERATION OF THE LED LIGHTS AND SCREEN DEPENDING ON SELECTED OPTIONS section for more details. Allows the user to take photos at regular predefined intervals: 0.5, 2, 5, 10, 30, 60 seconds. Erase Allows the user to erase the last file or all files. 11

Configuration modes OPERATION OF THE LED LIGHTS AND SCREEN DEPENDING ON SELECTED OPTIONS REMOTE DEL OPERATION OF THE LED LIGHTS AND SCREEN OPERATION OF THE LED LIGHTS AND SCREEN CONTROL LIGHTS BEFORE RECORDING VIDEOS/PHOTOS WHEN RECORDING VIDEOS/PHOTOS OPTION OPTION • The 4 LED lights flash every 2 seconds to indicate • The 4 LED lights flash rapidly. that the camera is waiting for the signal from the Video/ • The screen turns off after 5 seconds ENERGY remote control (when the video, photo or time Time lapse (ENERGY SAVING). SAVING Enabled lapse mode is shown on the screen). ( ) • The screen turns off after 1 minute of inactivity ENERGY ENABLED (ENERGY SAVING). To return to the screen, press the SAVING Photo • The 4 LED lights flash rapidly. OK button. ( * • The LED on the back flashes every 2 seconds to • The LED light on the back flashes and indicate that the camera is waiting for the signal Video/ rapidly. ENERGY ) Time lapse • The screen turns off after 5 seconds. SAVING from the remote control (when the video, photo or Disabled time lapse mode is shown on the screen). (ENERGY SAVING). ( ) • The screen turns off after 1 minute of inactivity (ENERGY SAVING). To return to the screen, press ENERGY • The LED light on the back flash twice. the OK button. SAVING Photo • The 4 LED lights flash rapidly. Video/ • The screen turns off after 5 seconds ENERGY Time lapse SAVING Enabled (ENERGY SAVING). • The camera turns off after 2 minutes of inactivity AUTO SHUT DOWN (AUTO SHUT DOWN). ( ) Photo • The 4 LED lights flash rapidly. DISABLED ( ) • The LED light on the back flashes Video/ rapidly. ENERGY Disabled Time lapse • The screen turns off after 5 seconds SAVING • The camera turns off after 2 minutes of inactivity AUTO (ENERGY SAVING). (AUTO SHUT DOWN). SHUT DOWN ( ) Photo • The LED light on the back flash twice. *See note on next page 12

Configuration modes Note: When the remote control option is enabled (wireless mode [ ] ON), the camera goes into sleep after 2 minutes of inactivity to maximize battery life. To wake the camera from sleep, do one of the following actions: 1. Press the RECORD button on the remote control ( ). 2. Hold down the ON-OFF button on the camera for 3 seconds ( ). 13

Remote control • XCEL HD When the camera is on and the REMOTE CONTROL option is enabled, the remote control allows you to take videos and photos in the mode shown on the screen by pressing the START/STOP  button. Wireless range up to 40 ft. SYNCHRONIZATION The remote control synchronizes automatically when the START/STOP button is used to take a video or photo. It is also possible to use only one remote control to control multiple cameras. Examples: • When only one camera is on, the remote control automatically synchronises to this camera when the START/STOP button is used to take a video or photo. • If multiple cameras are on, the remote control automatically synchro- nizes to each camera when the START/STOP button is used to take a video or photo. This means that the remote control will start recording or taking photos simultaneously on each of these cameras. LITHIUM BUTTON BATTERY The light turns on to indicate that the batteries are drained. The remote control must be powered by 2 lithium but- ton batteries CR2032. Insert the batteries in the indicated direction, the polarity of the battery must be respected (+ upwards). DO NOT DISPOSE OF BATTERIES IN THE GARBAGE. ATTACHING THE REMOTE CONTROL To attach the remote control using the strap (included), just insert the strap into the slots on each side of the back of the remote. RECOMMENDATIONS Do not submerge the remote control in the water. 14

Remote control • XCEL HD2 When the camera is on and the REMOTE CONTROL option is REMOTE CONTROL UTILIZATION enabled, the remote control allows the user to take videos and photos in the mode shown on the screen. It is also possible to Button Allows the user to change the recording mode (Video, enlarge the image up to 4x (720p and 480p only). The XCEL HD2 photo or Time Lapse). remote control is waterproof up to 16 ft.  Button Allows the user to start and stop the video and photo recording. When a video or photo recording is started, the "REC " message will appear on the remote's screen REMOTE CONTROL SYNCHRONIZATION a few seconds and when the recording stops, the ( ) icon will appear on the screen for a few seconds. It is necessary to synchronize the remote control with the camera at the 1x The zoom option enlarges the image up to 4x (see photos Button first use following the instructions below: 4x on the next page). The camera remembers the last zoom 1. Verify that the remote control is off. used. To properly adjust the zoom, see the following table: 2. Turning on the camera. Zoom Subject distance Optical field of view 3. Simultaneously press the and buttons on the remote control until (approximate) the wireless signal icon (sync) appears. 1X Up to 50 ft 135° 2X Up to 100 ft 109° 3X Up to 150 ft 84° sync 4X Up to 200 ft 50° 4. When the synchronization is complete, the wireless icon (OK) will appear on the screen. Note: You can only zoom in 720p resolution or less. During video recording, it is possible to change the zoom with the camera. (OK: Zoom +, BACK: Zoom -) ok Button Hold to lock or unlock the keypad on the remote control. SCREEN Note: During a change of mode or zoom, the camera screen will be up- dated only when the recording starts. To access to the screen, press any button except the start/stop the video and photo recording ( ). The screen turns off after 10 seconds in order to preserve battery life. 1) Selected mode 1 3 2) Zoom selected 3) Recording status 2 4 4) Keypad lock 15

Remote control • XCEL HD2 REPLACING THE BATTERY The light turns on to indicate that the batteries are drained. The remote control is powered by a lithium button battery CR2450. To replace the battery : 1. Use small pliers to remove the foam protecting the screws at the back of the remote. 2. Unscrew the 6 screws. 3. Open the cover and take out the battery. Dispose of 1x properly. 4. Install the new battery in as indicated. Battery polarity must be respected. 5. Close the cover, put the screws and the foams back. The camera and the remote control will remain synchronized. ATTACHING THE REMOTE CONTROL To attach the remote control using the strap (included), just insert the strap into the slots on each side of the back 2x of the remote. 3x 4x 16

Charging the battery The battery level is shown in the upper right corner of the screen in all BATTERY LIFE camera modes. When the battery level is low, we strongly suggest to charge the battery before it is empty. If a video is being recorded and the battery When the battery of the camera is fully charged, it is possible to record level reaches 0%, the camera saves the file before shutting down. about 2 hours to 2.5 hours, depending of the different videos resolutions. TO CHARGE THE BATTERY: Video resolution Video recording hours 720p @ 30 fps (XCEL HD) 2h30 1. Using the USB cable included, connect the camera to a USB power source: 720p @ 60 fps (XCEL HD2) 1h50 -a computer -a booster pack 1080p @ 30 fps 2h -a car charger XHD-CUSB -a USB adaptor XHD-A 480p @ 60 fps 2h15 (sold separately) (sold separately) Note: The video duration is affected when the REMOTE CONTROL option is enabled. USING THE CAMERA DURING THE CHARGING OF THE BATTERY USB TRANSFER 2. Select "CHARGE ONLY" with the M button and press the OK While charging, it is possible to take videos and photos and access the setup button. CHARGE ONLY menu. In addition, the VIEW mode can be used if the camera is also con- nected to a TV using the HDMI cable. 3. The battery icon displays the loading progress until the battery is fully To use the VIEW mode, connect the camera to a TV using the HDMI cable. charged. We strongly suggest disabling the REMOTE CONTROL option to See the respective section of this mode to use the buttons. maximize the charging time. When the battery is empty, the charging time is about 5 hours for the battery to be fully charged. Replacement batteries are also available (XHD-BATT, sold separately). HDMI USB CAUTION: When charging the battery, the camera may become very hot if it is plugged in for many hours. It is also possible to charge the battery by removing it from the camera and using the dual battery charger (XHD-CHG, sold separately. 17

Memory card/ Transferring files to a computer MEMORY CARD TRANSFERRING FILES TO A COMPUTER HDMI Using a memory card is required to record videos and photos. The camera Allows to transfer or to view videos/photos using a computer. TV is compatible with microSD memory card, up to 32 GB capacity (Class 4 or higher). Sold separately, see AVAILABLE ACCESSORIES section. 1. Connecting the camera to a computer using the USB cable included. Before inserting or removing a card, turn off the camera to prevent damage USB to the files. LAPTOP PORTABLE The screen displays "no card" when there is no SD card in the camera and USB TRANSFER "Card Ful" when it is full. In addition, when the memory card is full, the screen displays "0000" in PHOTO and TIMELAPSE mode and "00:00:00" in 2. Select "USB TRANSFER" by pressing the OK button. CHARGE ONLY VIDEO mode for the remaining number of photos and the remaining video recording time. If a video is being recorded, the camera automatically stops recording and the video will be saved. 3. The USB icon appears on the screen to indicate that the file transfer is in progress and the battery icon appears on the top right of the screen The following data shows the approximate quantity of photos or video length to indicate the battery is charging. that can be taken by the camera depending on the memory card capacity. 4. The computer will recognize the camera and install the driver auto- matically. Click on "My Computer" and select "Removable Disk". Then click on "DCIM" and "100MEDIA" in order to find the videos and photos 16 GB 32 GB stored. Photo 5. Drag or save the files to the desired location. 1 MP 50900 101800 Taking the memory card out of the camera and inserting it into the computer 3 MP 15100 30200 slot will achieve the same results (a SD adapter may be required). 5 MP (XCELMC HD) 9400 18800 5 MP (XCELMC HD2) 6500 13000 Note: Videos in .MP4 format require the use of a compatible video player software such as VLC, Windows Media Player or QuickTime. 8 MP 4950 9900 12 MP 3900 7800 Video 480p @ 60 fps 5h45 11h15 720p @ 30 fps (XCEL HD) 4h45 9h45 720p @ 60 fps (XCEL HD2) 1h55 3h50 1080p @ 30 fps 3h45 7h30 18

Maintenance of the camera STORAGE WARNINGS If the camera will not be used for an extended period, the camera should be • Never place the camera or the battery inside or above a heating device stored properly. Remove the lithium-ion polymer battery from the camera such as a microwave oven, a stove or a radiator. This could lead to over- before storing it. The storage temperature should be between -40 °C and + heating or the deformity of materials, or even cause a fire or explosion. 60 °C (-40 °F and +140 °F). Lithium-ion polymer battery should be stored • Protect the lens from fingerprints and scratches using the lens protector at around 50% state-of-charge. or waterproof housing. • Do not expose the memory card to extreme temperatures (below -20 CLEANING THE LENS °C or above 50 °C). This may cause the memory cards to malfunction. • Insert the memory card in the correct direction, otherwise it may Install the lens protector (included) on the lens of the camera when it is damage the camera and the memory card. used without the waterproof housing. To clean the lens, use an air blower • Do not bend, drop or subject the memory card to shock or pressure. to remove dirt such as dust or sand. Then gently wipe the lens tissue • Do not put the memory card into contact with liquids, dust or foreign (included) on the lens. bodies. If the memory card is dirty, clean with a soft cloth before you insert it into the camera. CLEANING THE CAMERA • Do not place the camera on flammable surfaces such as bedding, blankets, carpets, or electric blankets for extended periods. Gently wipe the camera with a soft, dry cloth. DO NOT use thinners or other • Use only replacement lithium-ion battery XHD-BATT (sold separately, cleaners to clean the camera, these products can cause damage. see AVAILABLE ACCESSORIES section). • Cold temperatures can affect battery life. CLEANING THE WATERPROOF HOUSING • The recommended operating temprature is between -30 °C to + 50 °C (-22 °F to +122 °F) It is important that the rubber gasket is always clean to ensure a perfect seal. Rinse the housing in fresh water and shake it to dry. Do not use a cloth to dry the seal, as lint may settle there and compromise the effectiveness of it. After the use of the housing in salt water, rinse it in fresh water and dry it. The salt can build up on the seal and the buttons may rust. Note: It is important to follow these tips, because the warranty does not cover any GG Telecom products which has been subjected to water damage due to user error. 19

Troubleshooting/ Error messages TROUBLESHOOTING The videos/photos • Verify if the camera is correctly connected to do not appear on the the television using the HDMI cable. Problem Possible solutions television • Verify if the memory card contains videos/ photos. Impossible to turn on • Verify if there is a battery in the camera. the camera • Charge the battery. The computer does • Verify if the camera is properly connected to not recognize the the computer using the USB cable. Impossible to turn on • Change the batteries. camera • Verify that camera is turned on. the remote control The screen of the • The screen turns off in order to preserve the The computer can’t • The .MP4 video format requires the use of a camera turns off battery while still recording. To return to the play videos video playback software compatible such as (ENERGY SAVING) screen, press the OK button. VLC, Windows Media Player or QuickTime. The camera turns off • Charge the battery. • When the remote control option is disabled, the camera turns off after 2 minutes of inacti- ERROR MESSAGES vity. Press and hold the button a few seconds to turn on the camera. Error message Possible solutions The camera does not • Remove the battery and reinstall it. • There is no memory card in the camera. The use of respond no card a memory card is required to record video and Impossible to take • Verify if there is a battery in the camera. photos videos/photos • Charge the battery. • The memory card is full. Delete the files or use a card ful • Memory card is full. new memory card. • Verify if the camera is turned on. The camera can not access the memory card. The remote control • Respect the maximum wireless range (40 ft) • Turn off the camera and turn it on again. does not communi- between the camera and the remote control. SD error • Remove the memory card and insert it again. cate with the XCEL HD • Change the battery in the remote control. • Verify if the gold contacts are not dirty. camera • Format the memory card. The remote control • Turn off the camera. does not communicate • Turn on the camera and make a new synchro- with the XCEL HD2 nization. camera • Respect the maximum wireless range (40 ft) between the camera and the remote control. • Change the battery in the remote control. The camera heats • It is possible that the camera warms up during extended use. (Heat sink located under the camera) This is normal and does not affect the life or performance of the camera. The housing fogs • Use anti-fog inserts, sold separately (see AVAILABLE ACCESSORIES section) • Apply an anti-drip solution on the lens of the housing to prevent fogging when using the camera in the rain or underwater. 20

Available accessories To obtain more information on the available accessories, go to xcelcam.com. Here are the accessories available for the XCEL MOUNTING ACCESSORIES cameras. KITS XHD-HUNTACC XHD-SPORTACC Hunting accessories Sport accessories XHD-AM XHD-BM XHD-CHM Adhesive mount Bow mount Chest mount XHD-BJM Ball joint mount and XHD-HK low quick release XHD-CM XHD-DM XHD-DOG Helmet kit stand kit Cap mount Decoy mount Dog mount POWER XHD-HSM XHD-NVG XHD-PICATINNY XHD-A XHD-BATT XHD-CHG Head strap mount NVG helmet Picatinny mount USB power Lithium-ion polymer Dual battery mount adaptor battery + cover charger XHD-CUSB XHD-PM XHD-SCM XHD-SGM Dual USB car 21 Pole mount Scope mount Shotgun mount charger

Available accessories PROTECTION AND OTHERS ACCESSORIES XHD-SM XHD-SSM XHD-TPM Suction mount Sling stud Tripod mount mount XHD-FOG XHD-MIC XHD-TL Anti-fog inserts Tether leash External microphone XHD-360RBM MA-360 Roll bar mount Camera mount MEMORY MICROSD 16GB/32GB 22

Specifications • XCEL HD Video recording Power source Video resolution 1080p/30ips Lithium-ion polymer battery Rechargeable lithium-ion polymer 720p/30ips battery 480p/60ips Dimensions File format .MP4, codec H.264 2.4" W x 1.7" H x 1.6" D Photo Recording Weight Photo resolution 1, 3, 5 MP 2.9 oz (camera with battery) File format JPG 5.7 oz (camera with battery and housing) Time Lapse option Predefined intervals from 0.5 to 60s Remote control Lens Starts or stops the videos and photos recording up to 40 ft with the re- mote control. Optical field of view • Ultra wide angle 720p • Wide angle 480p, 1080p Audio Sound recording Stereo, MPEG AAC codec Microphone input 2.5 mm input for external microphone (optional) Memory storage Support •Internal memory: none •External memory: microSD card, up to 32 GB, class 4 or higher (not included) Viewing TV output Micro-HDMI Computer output Micro-USB 23

Specifications • XCEL HD2 Video recording Power source Video resolution 1080p/30ips Lithium-ion polymer battery Rechargeable lithium-ion polymer 720p/60ips battery 480p/60ips Dimensions File format .MP4, codec H.264 2.4" W x 1.7" H x 1.6" D Photo Recording Weight Photo resolution 5, 8, 12 MP 2.9 oz (camera with battery) File format JPG 5.7 oz (camera with battery and housing) Time Lapse option Predefined intervals from 0.5 to 60s Remote control Lens Select the recording mode to take videos/photos. Enlarge the image up to 4X (720p/480p). Optical field of view • Ultra wide angle 1080p • Wide angle 480p, 720P Zoom 1x to 4x Low light image sensor Audio Sound recording Stereo, MPEG AAC codec Microphone input 2.5 mm input for external microphone (optional) Memory storage Support •Internal memory: no •External memory: microSD card, up to 32 GB, class 4 or higher (not included) Viewing TV output Micro-HDMI Computer output Micro-USB 24

Regulation FCC AND IC REGULATIONS FCC Part l5 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules. Opera- tion is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s): Operation is subject to the following Two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.The term "IC: " before the certification/registration number only signifies that the Industry Canada technical specifications were met. This product meets the applicable Industry Canada technical specifications. Hereby, GG Telecom declares that this camera is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The user can obtain a copy of the Declaration of Conformity by e-mail at [email protected] 25

Limited warranty and repair This XCEL product designed by GG Telecom, is covered by a one (1) year INSTRUCTIONS FOR REPAIR SERVICE warranty on material and workmanship starting from the original date of GG Telecom will repair the product without charge or replace it at its discre- purchase. The sales receipt is your proof of purchase and must be presented tion with an equivalent product, if it has a manufacturing defect covered by if warranty service is needed. This warranty will be honored in the country the warranty described previously. We will pay the shipping costs only for of purchase only. the return of the products covered by the warranty. The shipping costs for an item sent to us will be assumed by the customer. This GG Telecom warranty does not apply: (a) to consumable parts, inclu- ding but not limited to batteries, which performance is designed to decrease Repairs for damages not covered by the warranty will be subject to a reaso- over the course of time; (b) to damage caused by misuse, use with another nable charge. The customer will pay all shipping costs. product, neglect, accidents, liquid contact, fire, earthquake or any other ex- ternal cause; (c) to GG Telecom products that have been purchased online 1. BEFORE sending a product for repair, please contact our from an unauthorized dealer; (d) to products that have had any modification technical support team at 1-888-779-7646 or [email protected] or tampering; (e) to cosmetic damage including but not limited to scratches Clearly describe the problem and give a phone number where we and broken plastic; (f) to damage caused by operating the GG Telecom pro- can reach you. It happens regularly that some problems can be duct outside of GG Telecom’s recommendations. solved over the phone. 2. If a product needs to be sent, an RMA number will be given to the customer (Return Merchandise Authorization). 3. Prepare a package for GG Telecom and include the original receipt or a copy. 4. Write the RMA number on the outside of the package and send it to: CANADA United States GG Telecom GG Telecom 120 J.Aurèle-Roux 555 VT route 78 Victoriaville, QC Swanton, Vermont G6T 0N5 05488 IMPORTANT: Under no circumstances will GG Telecom accept returned pro- ducts without a Return Material Authorization number (RMA). It is essential to contact us before making a return. The customer is liable for loss or damage to the product that may occur during the transport to GG Telecom. We recommend you to use a traceable method of shipping to ensure your protection. WWW.XCELCAM.COM 26