Sonos PLAYBASE Manual

Wednesday, July 19, 2017
Download

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc. Sonos and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. Sonos Reg. U.S. Pat. & Tm. Off. Sonos products may be protected by one or more patents. Our patent-to-product information can be found here: sonos.com/legal/patents AirPlay®, Apple Music™, FairPlay®, iPad®, iPhone®, iPod®, Tunes®, and OS X®, are trademarks of Apple Inc., registered in the U.S. and other countries. "Made for iPod", "Made for iPhone", and "Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance. Windows® is a registered trademark of Microsoft Corporation in the United States and other countries. Android™ is a trademark of Google, Inc. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Amazon, Kindle, Kindle Fire, the Amazon Kindle logo and the Kindle Fire logo are trademarks of Amazon.com, Inc. or its affiliates. Bluetooth® is a registered trademark of Bluetooth SIG, Inc. Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge. © Copyright, N.M. Maclaren, 1996, 1997, 2000; © Copyright, University of Cambridge, 1996, 1997, 2000. All other products and services mentioned may be trademarks or service marks of their respective owners. March 2017 ©2004-2017 by Sonos, Inc. All rights reserved.

Sonos PLAYBASE The PLAYBASE adds full-theater sound to all your movies, TV shows, sports and games—and wirelessly streams your favorite music, too. • Slim tabletop design practically disappears under your TV. • Simple two-cord setup—one for power, one for your TV. • Connects wirelessly to Sonos speakers in your other rooms to create a whole home sound system. • Syncs wirelessly with SUB and two PLAY:1s/3s/5s for 5.1 surround sound. • Securely supports TVs up to 75 lbs (34 kg). It takes just a few minutes to get your PLAYBASE® up and running. Once you’ve set it up, you can add more Sonos speakers any time. What’s in the box? • Sonos PLAYBASE • Power cord • 5 ft. /1.5m TOSLINK optical audio cable • Ethernet cable • Quick Start Guide • Important Product Information booklet What’s required? Television The PLAYBASE is compatible with any television that has an optical digital audio output. Home network To access music services, Internet radio, and music stored on your computer or Network-Attached Storage (NAS) device, make sure your network meets these requirements. Note: Make sure your network has a high-speed Internet connection because Sonos is designed to provide you with free, online software updates. Your Sonos system must be registered to receive these updates so be sure to register during the setup process. We do not share your e-mail address with other companies. • High-speed DSL/cable modem, or fiber-to-the-home broadband connection for proper playback of music services. (If your Internet service provider only offers satellite Internet access, you may experience playback issues due to fluctuating download rates.)

2 Product Guide • If your modem isn’t a modem/router combination and you want to take advantage of Sonos’ automatic online updates or use a streaming music service, you’ll need to install a wireless router before setting up Sonos. Note: Sonos communicates over a 2.4GHz home network supporting 802.11  b/g/n wireless technology. 802.11n only network configurations are not supported—you can either change the router settings to 802.11 b/g/n or connect a Sonos product to your router. • Connect a Sonos BOOST or speaker to your router if: • You have a larger home where the WiFi performance isn’t reliable and you want to strengthen the wireless performance of your Sonos system. • Your WiFi network is already in high demand with streaming video and web surfing and you want to create a separate wireless network exclusively for your Sonos speakers. • Your network is 5GHz only (not switchable to 2.4GHz). • You have configured your router to support only 802.11n and can’t change the settings to support 802.11 b/g/n. • For best results, you should connect the computer or NAS drive that contains your personal music library collection to your network router using an Ethernet cable. Sonos App You can use the free Sonos app with any compatible device, including: • Sonos app (Android)—Android 4.0 and higher; certain features require later versions.  Touch the Play Store or Market button on your Android device to download the free Sonos app from Google Play. • Sonos app (iOS)—iPhone, iPad and iPod touch running iOS 8.0 or later; certain features may require later versions. Touch the App Store button on your iPhone, iPod touch or iPad to download the free Sonos app, or download the application from iTunes®. (If you download from iTunes, you will need to sync before you see the Sonos logo display on your device.) • Sonos app (PC)—Windows® 7 and higher; certain features require later versions.  Download from our website at www.sonos.com/support/downloads. • Sonos app (Mac)—Macintosh® OS X 10.9 or later  Download from our website at www.sonos.com/support/downloads.

Sonos PLAYBASE 3 PLAYBASE Front Volume Down Play/Pause Volume Up Swipe right for next track (when applicable) Swipe left for next track (when applicable) On/Off Your Sonos system is designed to stay on; when you’re not using it, Sonos uses minimal electricity. • To quickly stop the music everywhere, touch Pause All from the Rooms menu in the Sonos app. • To stop the audio in just one room, you can touch the Play/Pause button on the speaker. Play/Pause Toggles between playing and pausing audio. • When the TV is on, touch once to mute the sound. • When the TV is off, touch once to restart the music that was playing before the TV was turned on. Status Indicator Light Indicates the current status. During normal operation the white light is dimly lit, brightening when touch controls are activated. If you don’t want to see it, you can turn the white light off from Room Settings. Volume Up (+) The Volume Up touch control is on the right; Volume Down on the left. Volume Down (-) To change the volume quickly when you’re listening to music, you can touch and hold. Next track Swipe left to right between the touch controls to get to the next track; Previous track swipe right to left to hear the previous track. (Next/Previous touch controls don’t work when you’re listening to a radio station.) IR (InfraRed) Sensors / Signal Lights The IR sensor receives the signals sent by a remote control. When the PLAYBASE receives a volume or mute command, the IR signal light displays momentarily.

4 Product Guide PLAYBASE Back Ethernet Port You can use an Ethernet cable to connect the PLAYBASE to your home network. You should only use this port to plug in either the PLAYBASE or a Sonos BRIDGE or BOOST. Digital Audio In (Optical) Use an audio optical cable (supplied) to connect the Sonos PLAYBASE’s digital audio input to the optical digital output on your television. • Take care not to bend or twist the cable. • Align the ‘D-shaped’ ends for proper insertion. AC Power (Mains) Input Use only the supplied power cord to connect to a power outlet (using a third party power cord will void your warranty). Push the power cord firmly into the PLAYBASE until it is flush with the surface. Join button Press the round Join button on the side of the unit to connect the PLAYBASE to Sonos.

Sonos PLAYBASE 5 TV placement guidelines The PLAYBASE can be placed either under your TV or on a shelf. Under TV with single foot stand Under TV with split foot stand On a TV cabinet shelf •Lift the TV and put PLAYBASE  •PLAYBASE accommodates most TVs •For the best sound, place PLAYBASE under it with the Sonos logo facing with separate feet near the edges of the toward the front of the furniture but front. screen. It will fit securely between the DON’T let it hang over the edge. •Make sure the TV stand rests com- feet, below the screen. •Allow at least 2” all around the PLAY- pletely on the PLAYBASE with no •Feet must be at least 2.3” (58mm) tall to BASE. overhang. allow for PLAYBASE clearance. •Your TV should not weigh more than •If the feet are too close together or 77 lbs. they’re not quite high enough, don’t try •Allow at least 1” between PLAYBASE to force your PLAYBASE to fit. and other surfaces, such as walls or cabinets. Note: Don’t place objects lighter than 5 lbs. (2.3 kgs) on top of your PLAYBASE or the sound may send them flying. Before you get started Before you start setting up the Sonos PLAYBASE, make sure any external components, like your cable box, DVD player, etc. are connected directly to your TV. If you have any existing home theater or surround sound equipment, disconnect it from your television.

6 Product Guide Set it up PLAYBASE is compatible with Sonos software versions 7.2 and later. If you are adding the PLAYBASE to an existing Sonos system, be sure to check for software updates before adding the PLAYBASE. 1. Carefully unpack the box. 2. Choose a location for the PLAYBASE (refer to the TV placement guidelines for help). 3. Remove the protective cap from each end of the optical audio cable. 4. Connect the optical audio cable (supplied) from your TV’s digital audio out (optical) to the PLAYBASE’s digital audio in (optical) being careful not to twist or bend the cable. The PLAYBASE digital audio in and the optical cable are ’D-shaped’—make sure they align for proper insertion. IMPORTANT: Be sure to remove the protective caps from each end of the supplied optical audio cable. 5. Attach the power cord to the PLAYBASE and plug it in, making sure to push the power cord all the way into the PLAYBASE. The status indicator light on top will begin to flash. 6. (OPTIONAL) If you are setting up your PLAYBASE with a SUB and/or surround speakers, put them where you want them and plug them in.  (You’ll be prompted to add these after you’ve got the PLAYBASE set up.)

Sonos PLAYBASE 7 If you purchased a Sonos SUB, place the SUB wherever it best fits your room—standing up or lying flat. You can place it in a corner, against the wall, behind, under, or next to any piece of furniture on any kind of floor surface. If you purchased a pair of Sonos PLAY:1, PLAY:3 or PLAY:5 (gen2) speakers to use as surrounds, place the speakers to the left and right of your main viewing position, level with or behind the main viewing position. Some units can be placed either horizontally or vertically—make sure both speakers have the same orientation. Note: Expandable PLAYBASE home theater setup For a 3.1 home theater experience, pair a SUB with your PLAYBASE. For a 5.0 home theater experience, set up two PLAY:1, PLAY:3 or PLAY:5 (gen2) as surround speakers with your PLAYBASE. For a 5.1 home theater experience, pair a SUB and two PLAY:1, PLAY:3 or PLAY:5 (gen2) speakers with your PLAYBASE. 7. Open the Sonos app (see Sonos App for download information). Note: Sonos recommends you use the Sonos app on a mobile device instead of a computer to set up your PLAYBASE. If you’re setting up a new Sonos system, add your Sonos products in the following order: a. If you have a Sonos product connected to your router, add it first. b. Add the PLAYBASE. c. Add any additional Sonos products you purchased.

8 Product Guide If you’re adding to an existing Sonos system: a. Check to see if there’s a Sonos software update available. If you see one, please update your Sonos system before adding the PLAYBASE. (PLAYBASE is compatible with Sonos software versions 7.2 and later). b. Add the PLAYBASE by selecting Add a Player or SUB from the Settings menu. c. Add any other Sonos products you purchased. You may be prompted to update the new Sonos product(s) after you add them. Note: Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless devices can interfere with or block the wireless network signals from Sonos. If you’re experiencing difficulty, you can try one of these—relocate the Sonos product; change the wireless channel your music system is operating on; connect a Sonos product to your router if your setup is currently wireless. If you need help— • Turning off your television’s speakers, see Turn off your television’s speakers. • Configuring a remote control to work with your PLAYBASE, see Set up a remote control. • Getting rid of the message that appears when you adjust the volume, see Eliminate annoying messages on your TV when using a cable, satellite, or set top box remote or Eliminate annoying messages on your TV when using a universal remote. • Playing music through the PLAYBASE, see Play music SUB Add a Sonos SUB You can pair a SUB with the PLAYBASE to add to your cinematic experience. If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room the PLAYBASE is located in. 3. Tap Add SUB. 4. Follow the prompts to add the SUB to your Sonos system. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. From the Basic tab, select Add SUB. 4. Follow the prompts to add the SUB to your Sonos system.

Sonos PLAYBASE 9 SUB settings Follow the steps below if you wish to make any changes to the SUB settings. If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room the PLAYBASE and SUB are located in. It appears as Room (+SUB) on the Room Settings menu. 3. Tap Advanced Audio -> SUB Settings. 4. Choose one of the following: • SUB: Choose On or Off to turn the sound from the SUB on and off. • SUB Level: Drag your finger across the slider to increase or decrease the volume of the SUB. (You can use this setting to match the subwoofer level to the level of your main speakers.) • Placement Adjustment (phase): Select On or Off. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the PLAYBASE and SUB are located in from the Room Settings drop-down. It appears as Room (+SUB). 4. Select the SUB tab. 5. Choose one of the following: • SUB: Check to turn the sound from the SUB on; uncheck to turn it off. • SUB Level: Click and drag the slider to increase or decrease the volume of the SUB. (You can use this setting to match the subwoofer level to the level of your main speakers.) • Placement Adjustment (phase): Check to turn on; uncheck to turn it off. Remove a SUB If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room the SUB is associated with. It appears as Room (+SUB) on the Room Settings menu. 3. Tap Remove SUB. 4. Choose one of the following settings: • If you want to associate the SUB with a different Sonos speaker, select Choose Room for SUB and then select another room. • If you are not going to use the SUB right now, select Don’t use SUB. It will appear on the Rooms menu as SUB (unused) until you select it and associate it with another Sonos speaker. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the PLAYBASE is located in from the Room Settings drop-down list. 4. From the Basic tab, click Remove SUB.

10 Product Guide 5. Choose one of the following settings: • If you want to associate the SUB with a different Sonos speaker, select Choose Room for SUB and then select another room. • If you are not going to use the SUB right now, select Don’t use SUB. It will appear on the Rooms menu as SUB (unused) until you select it and associate it with another Sonos speaker. Surround speakers You can easily pair two PLAY:1, PLAY:3 or PLAY:5 (gen2) speakers with a PLAYBASE to function as left and right surround channels in your Sonos surround sound experience. Make sure the Sonos products are the same—you can’t combine two different speaker types to function as surround speakers. • Be sure to follow these instructions to set up your surround speakers. Do not create a room group or stereo pair as these will not achieve the left and right surround channel functionality. Add surround speakers If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room the PLAYBASE is located in. 3. Tap Add Surrounds. 4. Follow the prompts to add first a left and then a right surround speaker. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the PLAYBASE is located in from the Room Settings drop-down list. 4. From the Basic tab, select Add Surrounds. 5. Follow the prompts to add first a left and then a right surround speaker. Remove surround speakers If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room the surround speakers are associated with. The room name appears as Room (+LS+RS) on the Room Settings menu. 3. Tap Remove Surrounds. 4. Tap Next to drop the surround sound speakers from your surround system. If these were newly purchased speakers they will appear as Unused on the Rooms menu. If these speakers existed in your household previously, they revert back to their previous state. You can now move them to another room for individual use. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left.

Sonos PLAYBASE 11 3. Choose the room the PLAYBASE is located in from the Room Settings drop-down list. The room name appears as Room (+LS+RS). 4. From the Basic tab, click Remove Surrounds. If these were newly purchased speakers, they will appear as Unused in the Rooms pane. If these speakers existed in your household previously, they revert back to their previous state. Change the surround settings The default setting is determined by the calibration process. If you wish to make a change, you can follow the steps below. If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room the PLAYBASE and surround speakers are located in. It appears as Room (+LS+RS) on the Room Settings menu. 3. Tap Advanced Audio -> Surround Settings. 4. Choose one of the following: • Surrounds: Choose On or Off to turn the sound from the surround speakers on and off. • TV Level: Drag your finger across the slider to increase or decrease the volume of the surround speakers for playing TV audio. • Music Level: Drag your finger across the slider to increase or decrease the volume of the surround speakers for playing music. • Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range sound). This setting applies only to music playback, not TV audio. • Balance Surround Speakers (iOS): Select Balance Surround Speakers and follow the prompts to manually balance your surround speaker levels. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the PLAYBASE and surround speakers are located in from the Room Settings drop- down. 4. Select the Surrounds tab. 5. Choose one of the following: • Surrounds: Check to turn the sound from the surround speakers on; uncheck to turn it off. • TV Level: Click and drag the slider to increase or decrease the volume of the surround speakers for playing TV audio. • Music Level: Click and drag the slider to increase or decrease the volume of the surround speakers for playing music. • Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range sound). This setting applies only to music playback, not TV audio.

12 Product Guide Play music The PLAYBASE streams all your favorite music even when the TV is off. Just open the Sonos app on your mobile device or computer and choose the music you want to hear. Note: If TV Autoplay is set to On, the PLAYBASE automatically stops playing music and switches to TV audio whenever the TV is turned on. Go to TV autoplay for more information. Radio by TuneIn Sonos has over 100,000 free radio stations, shows, and podcasts from around the world. Choose Radio by TuneIn to start exploring. • Sonos currently supports MP3, HLS/AAC, and WMA streaming audio formats. • If you can’t find your favorite radio station or show, go to http://faq.sonos.com/radio for additional information. Music services A music service sells audio on a per-song, per audiobook, or subscription basis. Sonos is compatible with many music services, like Pandora, Spotify and Apple Music. Add your own or discover something new. See the latest list at www.sonos.com/music. Some music services may not be available in your country. Please check the music service’s website for more information. If you’re currently subscribed to a music service, just add your music service login and password information to Sonos and you’ll have instant access to the music service from your Sonos system. (If you haven’t subscribed yet, first go to the music service’s website to sign up. Once you become a subscriber, follow the steps below to add your account information to Sonos.) 1. From the Menu, select Add Music Services. 2. Choose the music service you want to add. You can also add a music service account by going to Settings -> My Services and choosing Add Another Account. You’ll be asked to name the account so you can see one is in use if there are multiple accounts for this music service in the house. As soon as your credentials have been verified, the music service appears on the Menu. Music on your computer Sonos can play music from any computer or Network-Attached Storage (NAS) device on your home network where you have shared music folders. Once it’s set up, just choose Music Library from the Menu to browse and play your personal collection. 1. From the Sonos app on your computer, go to Settings -> Manage Music Library -> Music Library Setup.

Sonos PLAYBASE 13 2. Choose Add New Share and tell us where you’ve stored your music. (It’s usually in your computer’s Music folder.) Note: If your music collection is big, it may take up to 15 minutes to sync it with your Sonos app. Music on your mobile device You can play music and podcasts stored on any mobile device that’s on the same network as Sonos. Just choose On this [mobile device] from the Menu. Google Play Music (Android devices) You can play music to Sonos directly from the Google Play Music app on any Android device. This feature is available for both Standard and All Access Google Play Music customers. To play music directly from the Google Play Music app to Sonos, you must have both the Google Play Music app and the Sonos app installed on your mobile device. Simply open the Google Play Music app and connect to a Sonos room or room group to start the music. Control Sonos from your Spotify app You can enjoy the Spotify features you love without ever opening the Sonos app (Spotify premium subscribers only). While you’re listening to music in the Spotify app, select DEVICES AVAILABLE to connect to a Sonos room or room group. To use this feature you need to have a Sonos account. If you don’t have one, choose one of the following options: • On a mobile device: Go to Settings -> Advanced Settings and choose Control Sonos from Spotify. • On a PC: Go to Manage -> Settings and choose Advanced. From the Music Sources tab, choose Control Sonos from Spotify. • On a Mac: Go to Sonos -> Preferences and select Advanced. From the Music Sources tab, choose Control Sonos from Spotify. Note: Once a Sonos account has been created, the option no longer appears. PLAYBASE settings Follow the steps below if you want to change any PLAYBASE settings, or change the way the PLAYBASE works with your television. • Remote Control Setup • Trueplay™ • Equalization • Recalibrating the Audio • TV Dialog Settings • Speech Enhancement • Night Sound

14 Product Guide • TV Autoplay • IR Signal Light • IR Repeater • White Indicator Light • Room Name • Add SUB / Remove SUB (if SUB is present) • Add / Remove Surround Speakers (if surround speakers are present) Set up a remote control If you didn’t set up a remote control during PLAYBASE setup, or you want to use a different remote, follow the steps below. If you’re configuring a new remote because a distracting message appears on the TV when you adjust the volume, please go to Eliminate annoying messages on your TV when using a cable, satellite, or set top box remote, or Eliminate annoying messages on your TV when using a universal remote for additional information. Note: You can use IR remote controls with PLAYBASE—Bluetooth, WiFi Direct, or RF-only remotes are not supported. If you’re using a mobile device 1. Tap Room Settings from the Settings menu. 2. Choose the room your PLAYBASE is located in. 3. Tap TV Setup and Control -> Remote Control Setup. 4. Point the remote at the PLAYBASE and press the Volume Up button. • If the remote control is recognized, you can start using it right away to control volume and mute on your PLAYBASE. • If the remote control isn’t recognized, you’ll be asked to try some different button presses. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings. 3. Choose the room the PLAYBASE is located in from the Room Settings drop-down. 4. Select the TV Setup tab. 5. Click Remote Control Setup. 6. Pick up the remote control you wish to begin using with the PLAYBASE, and then click Next. 7. Point the remote at the PLAYBASE and press the Volume Up button on the remote control. • If the remote control is recognized, click Done. You can now use that remote to control volume and mute on your PLAYBASE. • If the remote control is not recognized, you will be prompted to make additional button presses to complete the setup process.

Sonos PLAYBASE 15 If a message appears on the TV whenever you adjust the volume, go to Eliminate annoying messages on your TV when using a cable, satellite, or set top box remote or Eliminate annoying messages on your TV when using a universal remote for more information. Tune Your Room with Trueplay™ Go ahead, put your Sonos speakers wherever you want. Trueplay listens to your room and tunes your speakers so you hear the sound you love, custom tuned to the room where you’re listening (works on mobile devices running iOS 8 or later). Choose Settings -> Room Settings. Pick a room and tap Trueplay Tuning to get started. Note: Trueplay tuning is not available if VoiceOver is enabled on your iOS device. If you want to tune your speakers, first turn VoiceOver off on your device and then select Settings -> Room Settings from the Sonos app. Equalization (EQ) During the PLAYBASE setup process you were guided through the audio calibration process. If desired, you can change the sound settings (bass, treble or loudness) for the Sonos PLAYBASE. Bass boosts lower frequencies, treble boosts higher frequencies, while loudness boosts certain frequencies, including bass, to improve the sound at low volume. Any manual EQ changes you make will be reset whenever you go through the audio recalibration process (go to Recalibrate the audio for more information). If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room you want to adjust. 3. Tap EQ. 4. Choose one of the following options: • Drag your finger across the bass or treble sliders to make adjustments. • Select On or Off to adjust the Loudness setting. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the PLAYBASE is located in from the Room Settings list, and then select the EQ tab. 4. Choose one of the following options: • Click and drag the bass or treble sliders to make adjustments. • Click the Loudness checkbox to turn the loudness setting on or off. 5. Close the Settings window when changes are complete.

16 Product Guide Recalibrate the audio If you have a SUB and/or Sonos surround speakers associated with your PLAYBASE, you may wish to make some adjustments after initial setup. You will likely wish to recalibrate the audio if you move any Sonos products in the room. If you made any manual adjustments to EQ settings, these will be reset during the recalibration process. Note: If you have an iOS device and want to custom tune your speaker, see Tune Your Room with Trueplay™. If you’re using an Android device 1. From the Settings menu, tap Room Settings. 2. Select the room that has the surround components. It appears as Room (+SUB) or Room (+LS+RS) or Room (+SUB+LS+RS) on the Room Settings menu. 3. Tap Advanced Audio -> Recalibrate Audio. 4. Follow the prompts to optimize your audio performance. • If you have a SUB associated with your PLAYBASE, you will be asked to choose between 2 test sounds: • Press Play to compare the volume of two test sounds, A and B, and then select No Difference, A is louder or B is louder. If you don’t hear a noticeable difference, select No Difference. • Press Play to listen to a test sound, and then select the level you prefer. • If you have surround speakers associated with your PLAYBASE, you will be asked to answer some room configuration questions. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings. 3. Select the room that is associated with the surround components. It appears as Room (+SUB) or Room (+LS+RS) or Room (+SUB+LS+RS) on the Room Settings menu. 4. Select the Basic tab, and then select Recalibrate Audio. 5. Follow the prompts to optimize your audio performance: • If you have a SUB associated with your PLAYBASE, you will be asked to choose between 2 test sounds: • Press Play to compare the volume of two test sounds, A and B, and then select No Difference, A is louder or B is louder. If you don’t hear a noticeable difference, select No Difference. • Press Play to listen to a test sound, and then select the level you prefer. • If you have surround speakers associated with your PLAYBASE, you will be asked to answer some room configuration questions. TV dialog settings If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room the PLAYBASE is located in. 3. Tap Advanced Audio -> TV Dialog Settings.

Sonos PLAYBASE 17 4. Audio Delay (Lip Sync). Drag your finger across the slider to increase or decrease the sound delay if the image and the sound are not in sync. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the PLAYBASE is located in from the Room Settings drop-down. 4. Select the TV Dialog tab. 5. Click and drag the Audio Delay (Lip Sync) slider to increase or decrease the sound delay if the image and the audio are not in sync. 6. Close the Settings window when changes are complete. Additional TV sound options Speech Enhancement Makes the TV dialog easier to hear. Touch the icon on the Now Playing screen to turn this setting on or off. (If the setting isn’t visible, make sure the room with the PLAYBASE is selected.) Night Sound Adjusts the audio for night time viewing so you can reduce the volume and still experience proper balance and range. At lower volumes, quiet sounds are enhanced and the intensity of loud sounds is reduced. Touch the icon on the Now Playing screen to turn this setting on or off. (If the setting isn’t visible, make sure the room with the PLAYBASE is selected.) TV autoplay When TV Autoplay is set to On, TV audio automatically plays through the PLAYBASE when you turn on your television—if music is playing when the TV is turned on, the music immediately stops and the PLAYBASE switches to TV audio. Additionally, if the PLAYBASE is in a room group when the TV is turned on, it automatically drops from the group. This setting is On by default. If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room the PLAYBASE is located in. 3. Tap TV Setup and Control -> TV Autoplay. 4. Select On or Off. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the PLAYBASE is located in from the Room Settings drop-down. 4. Select the TV Setup tab. 5. Check the TV Autoplay checkbox to turn this setting on, uncheck to turn it off. 6. Close the Settings window when changes are complete.

18 Product Guide Ungroup on autoplay As with any Sonos speaker, you can group and ungroup the PLAYBASE with other rooms. If ungroup on autoplay is checked, any Sonos rooms that are grouped with the PLAYBASE when the TV is turned on will automatically drop from the group. This setting is Yes by default. If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room the PLAYBASE is located in. 3. Tap TV Setup and Control -> Ungroup on Autoplay. 4. Select Yes or No. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the PLAYBASE is located in from the Room Settings drop-down. 4. Select the TV Setup tab. 5. Check the Ungroup on Autoplay checkbox to turn this setting on, uncheck to turn it off. 6. Close the Settings window when changes are complete. White status light A white light displays on top of the PLAYBASE to indicate that the unit is functioning in normal operation. If desired, you can turn this indicator light off so that when the PLAYBASE is in normal operation the white light does not display. This setting is On by default. If the Status indicator light begins to flash orange, go to http://faq.sonos.com/led for additional information. If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room you want to change. 3. Tap White Indicator Light. 4. Select On or Off. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room you want to change from the Room Settings drop-down. 4. From the Basic tab, click the White Status Light On checkbox to turn the light on or uncheck to turn it off. Disable speaker touch controls You can disable the buttons on your speaker so they won’t respond to touch. You may want to do this so your child can’t accidentally start and stop playback or change the volume. 1. Choose an option: • If you’re using a mobile device, tap Settings -> Room Settings.

Sonos PLAYBASE 19 • If you’re using a PC, select Manage -> Settings. • If you’re using a Mac, select Sonos -> Preferences. 2. Choose a room (on a Mac or PC, select the room from the Room Settings drop-down list). 3. Turn off Speaker Touch Controls. Change room names If you’re using a mobile device 1. From the Settings menu, tap Room Settings. 2. Select the room you wish to change. 3. Tap Room Name. 4. Select a new name from the list and tap OK, or choose Enter New to type a unique name. If you’re using a computer 1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room you wish to change from the Room Settings drop-down list. 4. From the Basic tab, enter a new name or choose one from the Room Name list. Basic troubleshooting If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll be happy to help. Warning:Do not open the product as there is a risk of electric shock. Under no circumstances should the product be repaired by anyone other than an authorized Sonos repair center, as this will invalidate the warranty. Please contact Sonos Customer Support for more information. • Customer Support • Visit our PLAYBASE reference section at http://moreinfo.sonos.com/PLAYBASE • Visit our website at www.sonos.com/support • Email us at [email protected] PLAYBASE not detected during setup • Did you allow Sonos to check for updates? The Sonos PLAYBASE requires software version 7.2 or later. • Is the power cord properly seated? Be sure to push the power cord firmly into the PLAYBASE until it is flush with the surface. • If either of these is not the problem, a network issue may be preventing the PLAYBASE from connecting to your Sonos system. Try moving the Sonos products closer together.

20 Product Guide Eliminate annoying messages on your TV when using a cable, satellite, or set top box remote After you disable your TV speakers, your television might display an annoying or confusing message when you adjust the volume on the PLAYBASE. This could be a message reminding you that your TV speakers are off, or a volume indicator unrelated to the sound from your PLAYBASE. If you have a programmable remote control, you can try the steps below. These steps will configure your remote control to send volume commands that are only recognized by the PLAYBASE so the message no longer appears when you increase or decrease the volume. You will need to refer to the printed instructions that came with your remote control, or browse the on-screen help menu on your cable/satellite/set-top box as the specific details will vary. If you can’t find what you’re looking for, please contact your cable service provider for additional help. Identify an unused device key Your remote control can likely control a variety of devices. The device keys are usually located at the top of the remote and labeled TV/Cable/CBL/STB/DVD/AUX. Identify a device key that is not currently being used (for example, the AUX key). If your remote will not allow additional devices to be programmed, you might wish to purchase a universal remote to make it easier to control all your devices. Sonos recommends a Logitech® Harmony® universal remote. See If you are using a Logitech universal remote for more information. Program the unused device key Programming the unused device key will add new volume commands to your remote control. To perform this step you will need to refer to the printed instructions that came with your remote control or browse the on-screen help menu on your cable/satellite/set-top box as the specific details will vary by manufacturer. If you cannot locate the instructions, contact your cable service provider for additional help. • From the list of codes that can be programmed, select a Sonos code if it appears in the list. • If Sonos does not appear in the list, select a code for any manufacturer brand other than your TV or other devices connected to the TV. For example if you own a Vizio TV and a Samsung Blu-ray player, choose a Panasonic code from the list. • DO NOT initiate an automated search for a code. Lock your remote control to the new volume commands Locking volume control to the new device will ensure your remote always sends the new volume commands. This feature is likely referred to as volume lock or volume punch through in the instructions that accompanied your remote control. Configure your PLAYBASE to work with these new volume commands Go to Set up a remote control for help with this step. Verify that the problem is solved If the problem persists, try repeating the steps above, choosing a different manufacturer brand when programming the unused device key. Eliminate annoying messages on your TV when using a universal remote After you disable your TV speakers, your television might display an annoying or confusing message whenever you adjust the volume on the PLAYBASE. This could be a message reminding you that your TV speakers are off, or a volume indicator unrelated to the sound from your PLAYBASE. Try the steps below to

Sonos PLAYBASE 21 configure your universal remote so this message no longer appears when you increase or decrease the PLAYBASE’s volume. If you do not own a universal remote, Sonos recommends you purchase a Logitech® Harmony® remote. If you are using a Logitech universal remote If this remote is a new purchase, you will first need to set up a Logitech user account and install the Harmony Remote software. Then follow the steps below to add the PLAYBASE as a new device. 1. Use the USB cable provided by Logitech to connect your Harmony remote to your computer. Note: If this remote is a new purchase, you will need to set up a Logitech user account and install the Harmony Remote software before proceeding. 2. Launch the Logitech Harmony Remote software or go to www.logitech.com\myharmony and login to your account. (Where you are directed depends on the Logitech universal remote model you purchased.) 3. Select the Add Device setting. 4. Choose one of the following options: • If you are using Logitech Harmony Remote software: • Select Sonos as the manufacturer, and enter PLAYBASE as the model name/number. If the Sonos PLAYBASE is not in their database, you will be asked to add it. • Confirm that you've entered the information correctly, and then save your changes. • If you are using My Harmony website: • Type Sonos as the manufacturer and PLAYBASE as the model name. If the Sonos PLAYBASE is not in their database, you will be asked to confirm your entry or make another choice. • Confirm that you've entered the information correctly, and then save your changes. If you are using another universal remote Please follow the instructions on Eliminate annoying messages on your TV when using a cable, satellite, or set top box remote. Turn off your television’s speakers During the setup process you are prompted to turn off your TV speakers so the sound comes only through the PLAYBASE. While Sonos cannot provide instructions for every television model, please try the steps below. If you cannot find the correct setting to turn off your TV speakers, please consult the owner’s guide that was packaged with your television. 1. Select the Menu or Setup button on your television’s remote control (not your cable remote control). An on-screen menu will appear. 2. Select the menu option that controls your television’s audio functions. Note: This menu selection is most often labeled Audio, Sound, Tools, or Options or may display as a musical note icon.

22 Product Guide 3. Select the appropriate setting to turn off your TV speakers. Depending on your TV make and model, choices may include: • Off / On • External Speaker / Television Speaker • Audio System / Television Speaker The choice in bold will turn the TV speakers off. • If none of these are applicable to your television, look for a setting that switches your TV output between variable and fixed and try switching the setting. Can’t turn off TV speakers You should make every effort to turn off your TV’s internal speakers. However some brands, including Toshiba and Dynex, may not include this setting. If you are unable to turn off the TV speakers, follow the steps below. 1. Using the volume control buttons on your television, turn the TV volume all the way down. Do not use the Mute button. 2. From this point forward use only the volume buttons on your Sonos app to adjust the PLAYBASE’s volume. I have a new router If you purchase a new router or change your ISP (Internet service provider), you will need to restart all your Sonos products after the router is installed. Note: If the ISP technician connects a Sonos product to the new router, you only need to restart your wireless Sonos products. 1. Disconnect the power cord from all of your Sonos products for at least 5 seconds. 2. Reconnect them one at a time, starting with the Sonos product that is connected to your router (if one is usually connected). Wait for your Sonos products to restart. The status indicator light will change to solid white on each product when the restart is complete. If your Sonos setup is completely wireless (you don’t keep a Sonos product connected to your router), you will also need to change your wireless network password. Follow the steps below: 1. Temporarily connect one of your Sonos speakers to the new router with an Ethernet cable. 2. Select Advanced Settings -> Wireless Setup from the Settings menu. Sonos will detect your network. 3. Enter the password for your wireless network. 4. Once the password is accepted, unplug the speaker from your router and move it back to its original location. I want to change my wireless network password If your Sonos system is set up wirelessly and you change your wireless network password, you will also need to change it on your Sonos system. 1. Temporarily connect one of your Sonos speakers to your router with an Ethernet cable. 2. Choose one of the following options: • Using the Sonos app on a mobile device, select Settings -> Advanced Settings -> Wireless Setup.

Sonos PLAYBASE 23 • Using the Sonos app on a PC, select Settings -> Advanced from the Manage menu. On the General tab, select Wireless Setup. • Using the Sonos app on a Mac, select Preferences -> Advanced from the Sonos menu. On the General tab, select Wireless Setup. 3. Enter the new wireless network password when prompted. 4. Once the password is accepted, you can unplug the speaker from your router and move it back to its original location. Note: Don't see Advanced Settings?  Your Sonos system may need to be updated. Tap Update Now if it appears on the Menu. Are you part of our Sonos Beta program and using an iOS device? If you are, you’ll need to open the app on a device that’s not running iOS.

24 Product Guide Product status indicators Indicator Lights Status Sonos Product Additional Information Flashing white Powering up BRIDGE, BOOST, CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE Solid white Powered up and associated BRIDGE, BOOST, You can turn the white status indicator (dimly lit) with a Sonos system (normal CONNECT, SUB, light on or off from Room Settings. operation) CONNECT:AMP, (Sonos products that are paired together DOCK, PLAY:1, share the same setting.) PLAY:3, PLAY:5, PLAYBAR, PLAYBASE Solid white Touch control(s) active PLAY:5 (gen2), Brightens when touch controls are (brightly lit) PLAYBASE activated. Flashing green Powered up, not yet BRIDGE, BOOST, For a SUB, this may indicate the SUB is associated with a Sonos CONNECT, SUB, not yet paired with a speaker. system CONNECT:AMP, Or, DOCK, PLAY:1, WAC (wireless access PLAY:3, PLAY:5, configuration) join ready PLAYBAR, PLAYBASE Slowly flashing Surround audio is off or  PLAY:1, PLAY:3, Applicable for speaker configured as a green SUB audio is off PLAY:5 (gen2), surround speaker, or for a SUB paired SUB with a PLAYBAR. Solid green Volume set to zero or muted CONNECT, CONNECT:AMP, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE Flashing orange During SonosNet setup, this BRIDGE, BOOST, occurs after a button press CONNECT, SUB, while the product is CONNECT:AMP, searching for a household to DOCK, PLAY:1, join. PLAY:3, PLAY:5, PLAYBAR, PLAYBASE

Sonos PLAYBASE 25 Indicator Lights Status Sonos Product Additional Information Rapidly flashing Playback / Next Song failed CONNECT, Indicates either playback or next song orange CONNECT:AMP, was not possible. PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE Solid orange During wireless setup, this CONNECT, SUB, If the orange light is on AND the speaker’s occurs while the Sonos open CONNECT:AMP, volume level automatically reduces, this access point is temporarily PLAY:1, PLAY:3, indicates the speaker is in warning mode. active.  PLAY:5, • Press the Pause button to stop the If you are not setting up PLAYBAR, audio. Sonos, this may indicate PLAYBASE • For Sonos products with a vent warning mode. opening (SUB, CONNECT:AMP), check to make sure it’s not blocked. • Check the room temperature to make sure it’s less than 104°F/ 40° C. • If the speaker is in direct sunlight, provide shade. • Allow the speaker to cool for several minutes and then press Play to restart the audio. • If the problem does not resolve, please contact Customer Care. Flashing green Speakers are being linked to BRIDGE, BOOST, Link the speaker(s) to your account. For and white your Sonos account. CONNECT, SUB, more information, see  CONNECT:AMP, http://faq.sonos.com/accountlink. DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE Flashing red and Speaker repartitioning failed. BRIDGE, BOOST, Please contact Customer Care. white CONNECT, SUB, CONNECT:AMP, DOCK, PLAY:1, PLAY:3, PLAY:5, PLAYBAR, PLAYBASE Flashing red Speaker setup timed out. CONNECT, SUB, Unplug the speaker, wait 10 seconds, This happens if a speaker is CONNECT:AMP, plug it back in, and set it up. plugged in for 30 minutes PLAY:1, PLAY:3, without being set up. PLAY5, PLAYBAR, PLAYBASE

26 Product Guide Important safety information Please read these instructions and heed all warnings. Keep them in a convenient location and make sure everyone in the household is aware of them. Location • Do not place the unit where it will be exposed to excessive heat (e.g., radiators, heat registers, stoves), direct sunlight, or a dusty environment (e.g., woodworking shop.) • Do not place the unit where it will be exposed to flammable liquids and/or fumes. • Allow at least 1” between the PLAYBASE and any walls or surfaces. • Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits the product. The mains cord should be readily available to disconnect the power. • The product should not be used near water—avoid close proximity to a bathtub, kitchen sink, laundry tub, wet basement, swimming pool, etc. • The PLAYBASE is for indoor use only. Do not expose to rain or snow. Proper Ventilation • Leave one inch of open space around the sides and above the unit to ensure proper ventilation. • Ventilation should not be impeded by covering the ventilation openings with items such as tablecloths, curtains, or papers. • Do not let foreign objects into the unit. If a foreign object should get into the unit, unplug the unit and contact Sonos for servicing guidance. Usage • Do not operate or handle the product with wet hands. • Only use attachment/accessories specified by Sonos. • Unplug the power cord during lightning storms or when unused for long periods of time. • Never disassemble or modify the product in any way. Cleaning & Maintenance • Dust with a dry, soft cloth. A cloth moistened with water or gentle household cleaner may be used to clean dirt or stains, but unplug the product first. Do not spray liquids directly onto the product. • Do not use chemical solvents (e.g. alcohol, benzene, paint thinner) or other flammable cleaning liquids. • Refer all servicing to Sonos qualified service personnel. Servicing is required when the unit or the power cord has been damaged in any way, if liquid or other foreign matter has fallen into the ventilation openings, or the unit has been exposed to rain or moisture. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

Sonos PLAYBASE 27 PLAYBASE specs Feature Description Audio Amplifier Ten Class-D digital amplifiers. Speakers Ten amplified speaker drivers—six midrange and three tweeters and one woofer. System Requirements TV with optical audio output, broadband Internet, and the Sonos app. Music Music Services Supported Sonos works seamlessly with most music services, including Apple Music™, Google Play Music, Pandora, Spotify and Radio by TuneIn, as well as downloads from any service offering DRM-free tracks. Service availability varies by region. For a complete list, see http://www.sonos.com/ streaming-music. Internet Radio Supported Streaming MP3, HLS/AAC, WMA Audio Formats Supported TV support for Dolby Digital and PCM. Music support for compressed MP3, AAC (without DRM), WMA without DRM (including purchased Windows Media downloads), AAC (MPEG4), AAC+, Ogg Vorbis, Apple Lossless, Flac (lossless) music files, as well as uncompressed WAV and AIFF files. Native support for 44.1kHz sample rates. Additional support for 48kHz, 32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz sample rates. MP3 supports all rates except 11kHz and 8kHz. Note: Apple “FairPlay”, WMA DRM and WMA Lossless formats not currently supported. Previously purchased Apple “FairPlay” DRM-protected songs may be upgraded. Album Art Supported JPEG, PNG, BMP, GIF Playback Modes Crossfade, shuffle, repeat Playlists Supported iTunes, Napster, WinAmp, and Windows Media Player (.m3u, .pls, .wpl) Networking Ethernet Port One 10/100 Mbps Ethernet port Wireless Connectivity Connects to your home WiFi network with any 802.11 b/g/n router. 802.11n only network configurations are not supported—you can either change the router settings to 802.11 b/g/n or connect a Sonos product to your router. SonosNet™ Extender Functions to extend and enhance the power of SonosNet, a secure AES encrypted, peer-to-peer wireless mesh network dedicated exclusively for your Sonos system to reduce WiFi interference.

Feature Description General Touch Controls Touch interface with Volume +/-, Play/Pause, Next Track, Previous Track; swipe horizontally across the touch controls to skip to the next track or previous track. Top Panel LEDs Indicates PLAYBASE status Power Supply 100 - 240 VAC, 50/60 Hz, auto-switchable Dimensions (H x W x D) 2.20 x 28.35 x 14.96 in. (56 x 720 x 380 mm) Weight 21.5 lbs. (9.8 kg) Operating Temperature 32°F to 104°F (0°C to 40°C) Storage Temperature 4°F to 158°F (-20°C to 70°C) Package Contents PLAYBASE, AC power cord, Ethernet cable, optical audio cable, quickstart guide, warranty and regulatory booklet. Control • Use your existing TV, cable or universal remote to control PLAYBASE volume and mute. • Download the free Sonos app to control PLAYBASE from your smartphone, tablet, PC or Mac. • Use the touch controls on the PLAYBASE (see Controls section above for more info.) Supported Devices PLAYBASE works with all amplified and non-amplified Sonos products. PLAYBASE connects to your TV using a single optical cable and plays all sources connected to the TV, including cable boxes and game consoles.  * Specifications subject to change without notice. Need more help? • Visit our Frequently Asked Questions (FAQ) pages at www.sonos.com/support. • Ask us a question at http://www.sonos.com/emailsupport. Product guide feedback? We’d love to hear from you! We’ll read your feedback carefully and use it to help us improve our product guides. Write to us at: [email protected] If you’re having a problem with your Sonos system, please contact Customer Care so they can help. Email them at http://www.sonos.com/emailsupport.