SkyBell HD Manual

Tuesday, July 18, 2017
Download

User Guide

Welcome! Thank you for choosing SkyBell® as your Wi-Fi video doorbell. Please take a minute to review this manual. or Visit our website for instructional videos and access to support information: http://www.skybell.com/support Customer service available 7 days a week (844) 256 - 1826 [email protected] 1 2

SkyBell HD Components Contents SkyBell HD Mounting Screwdriver Doorbell Device Plate (Color Night Vision) YBE SK LL Masonary Drillbit Wire Sleeve (2) Wall Screws (2) Screw Anchors (2) 0.9 in / 2.2 cm 2.8 in / 7.1 cm Additional Tools You May Need for Installation: 1.9 oz / 53.8 g • Outdoor Adhesive • Wire Strippers • Pliers or Crimpers • Power Drill 3 4

DOWNLOAD APP & REGISTER ACCOUNT LED LIGHT KEY 1. Download the SkyBell® HD app from the iTunes App Store® or Alternating between red and blue - Battery Charging the Google Play Store®. Alternating between red and green - Syncing Mode 2. Once app has downloaded “Register” to create your account. Double blinking orange - No WiFi available / connection to WiFi 3. Install & sync your device using the app, or online instruction. lost Alternating between blue and green - Device is connected to WiFi, but no connection to server is present Solid green or custom color chosen by User - Device is in perfect working condition Blinking green or custom color chosen by User - SkyBell is currently on a call 5 6

ELECTRICAL SHOCK HAZARD DO NOT ATTEMPT TO POWER YOUR SKYBELL WITH AN IMPROPER POWER Turn off power to the area where you will install the SkyBell at the circuit breaker or fuse CONFIGURATION. INFORMATION REGARDING ALL SUPPORTED POWER CONFIGURA- box before beginning installation. Failure to turn off the power before installation may TIONS CAN BE FOUND AT http://www.skybell.com/pages/support (POWER result in serious electrical shock, injury or death. CONFIGURATION DIAGRAMS). Do not restore power until the SkyBell has been completely installed. Restoring power FAILURE TO STRICTLY ADHERE TO OUR POWER CONFIGURATION GUIDELINES WILL before installation is complete may result in serious electrical shock, injury or death. AUTOMATICALLY VOID THIS LIMITED WARRANTY. If you need to replace your transformer, we recommend that you use a licensed SkyBell Limited Warranty professional. Turn off the power to your transformer at the circuit breaker or fuse box Subject to the terms and conditions of this Limited Warranty, SkyBell Technologies, Inc. before beginning installation. Failure to turn off the power before installation may result in (“SBT”), warrants to you only (the original purchaser), that under normal use, the SkyBell serious electrical shock, injury or death. Wi-Fi enabled video doorbell (the “Product”) will substantially conform with the specifications listed on the box in which your SkyBell was originally packaged and be free Do not restore power to your transformer until the new transformer has been completely of reproducible defects that eliminate the functionality or successful operation of a feature installed. critical to the primary functionality or successful operation of the Product for a period of one (1) year from the date of your Product purchase (the "Warranty Period"). This Limited Restoring power before installation is complete may result in serious electrical shock, Warranty only applies to Products purchased from SkyBell or an authorized SkyBell injury or death. If you are replacing your door chime, turn off power to your transformer at reseller. A list of authorized resellers can be found at www.skybell.com/pages/legal/. the circuit breaker or fuse box before beginning installation. Failure to turn off the power before installation may result in serious electrical shock, injury or death. Exclusive Remedy During the Warranty Period, SBT will, at its sole option, repair or replace any Product or IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS parts of a Product that fail in normal use. Such repairs or replacement will be made at no LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. charge to the customer for parts or labors. SBT retains the exclusive right to replace the Product with a new or refurbished “like new” Product in its sole discretion. A replacement PRODUCT LIMITED WARRANTY Product or part assumes the remaining warranty of the original Product or ninety (90) SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR days from the date of replacement or repair, whichever provides longer coverage for you. CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED When a Product or part is exchanged, any replacement item becomes your property and WARRANTY OR CONDITION MAY LAST, SO THE LIMITATIONS OR EXCLUSIONS the replaced item becomes SBT’s property. There is no warranty of any kind for any DESCRIBED BELOW MAY NOT APPLY TO YOU TO THE EXTENT THEY ARE INCONSIS- defects discovered after the Warranty Period has lapsed. TENT WITH YOUR STATE'S APPLICABLE LAW. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS UNDER STATE LAW. 7 8

SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH In addition to any other remedies available to us, if we have shipped a new device to you OF THIS LIMITED WARRANTY. and we have not received your original device within 30 days from the initiation of the return process, we shall have the right to terminate your original device and/or your Obtaining Warranty Service replacement. To receive instructions for obtaining repair or replacement warranty services you must No Other Warranties e-mail: [email protected] THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING ANY You must receive shipping instructions and an RMA tracking number from SBT prior to LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANT-ABILITY OR FITNESS shipping your device to us. Write the RMA tracking number clearly on the outside of the FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES package. Send the device, freight charges prepaid, to the address on the RMA label. YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM STATE TO STATE. You must also: THE EXPRESS WARRANTY STATED HEREIN IS THE ONLY EXPRESS WARRANTY 1. Submit proof of purchase in the form of a bona fide, dated bill of sale, receipt, or invoice MADE TO YOU AND IS PROVIDED IN LIEU OF ALL OTHER EXPRESS OR IMPLIED (or a copy) from an Authorized Reseller evidencing that your request for service is made WARRANTIES AND CONDITIONS (IF ANY) INCLUDING ANY CREATED BY ANY OTHER within the Warranty Period; and DOCUMENTATION OR PACKAGING. NO OTHER WARRANTIES OR CONDITIONS ARE 2. Follow shipping and other instructions to ensure the Product has an adequate degree of MADE WITH RESPECT TO THE PRODUCT OR THE WARRANTY SERVICES BY ANY protection against damage during transit to the location specified by SBT. Except as PERSON, INCLUDING BUT NOT LIMITED TO SBT AND ITS SUPPLIERS. NO INFORMA- otherwise required by legislation in your jurisdiction, costs associated with transport TION (ORAL OR WRITTEN) OR SUGGESTIONS GIVEN BY SBT, ITS AGENTS OR (including packaging) for warranty service shall be at your expense. SUPPLIERS, OR ITS OR THEIR EMPLOYEES, SHALL CREATE A WARRANTY OR CONDITION OR EXPAND THE SCOPE OF THIS LIMITED WARRANTY. ALSO, THERE IS Failure to follow the above instructions may result in delays, cause you to incur additional NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, OR NON-INFRINGE- charges or may void your warranty. MENT IN THE PRODUCT. YOU MAY HAVE GREATER RIGHTS EXISTING UNDER LEGISLATION IN YOUR JURISDICTION. WHERE SUCH LAWS PROHIBIT ANY TERM OF Exchanging Your Device THIS LIMITED WARRANTY, IT SHALL BE NULL AND VOID, BUT THE REMAINDER OF If we provide you with warranty service by sending you a replacement device, you will be THE LIMITED WARRANTY SHALL REMAIN IN FULL FORCE AND EFFECT. required to return your original device to us. In the event we do not receive your original device within 30 days of sending your replacement device, you hereby agree that we have WITHOUT LIMITING THE GENERALITY OF THE DISCLAIMERS CONTAINED HEREIN, the right to charge you for the full retail price of the replacement device and/or not send ALL PRODUCT INFORMATION IS PROVIDED FOR YOUR CONVENIENCE, “AS IS”, AND you a replacement device. Full retail price shall be equal to the sale price on our website “AS AVAILABLE”. SBT DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT (www.skybell.com) not including sales, promotions or other discounts. PRODUCT INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE. 9 10

SBT MAY ALSO PROVIDE OR SELL PRODUCTS WHICH ARE INTENDED TO BE USED THIS LIMITED WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR WITH YOUR SKYBELL (“PRODUCT PERIPHERALS”). YOU USE THE PRODUCT, ALL LOSS OF PROGRAMS OR DATA. ALL CLAIMS BY YOU, WHETHER IN TORT, CONTRACT, PRODUCT INFORMATION, AND THE PRODUCT PERIPHERALS AT YOUR OWN RISK. STRICT LIABILITY OR OTHERWISE, MUST BE BROUGHT WITHIN TWO YEARS FROM YOU WILL BE SOLELY RESPONSIBLE FOR (AND SBT DISCLAIMS) ANY LIABILITY, OR THE DATE THE CAUSE OF ACTION ACCRUES. THIS LIMITATION OF LIABILITY DAMAGES, INCLUDING BUT NOT LIMITED TO YOUR WIRING, FIXTURES, ELECTRICITY, CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. HOME, PRODUCT, PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR USE OF THE THE FOREGOING APPLIES EVEN IF SBT OR ANY SUPPLIER OR AGENT HAS BEEN PRODUCT, PRODUCT INFORMATION, OR PRODUCT PERIPHERALS. ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES; EVEN IN THE EVENT OF FAULT, TORT (INCLUDING NEGLIGENCE), STRICT OR PRODUCT LIABILITY, Exclusion of Consequential, Incidental, and Certain Other Damages, and Limitation of Liability MISREPRESENTATION OR OTHER REASON; AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. TO THE FULL EXTENT ALLOWED BY LAW, SBT IS NOT LIABLE FOR ANY: Some jurisdictions do not allow the exclusion or limitation of incidental or consequential (i) CONSEQUENTIAL OR INCIDENTAL DAMAGES; damages, so the above limitations or exclusions may not apply to you. If any term of this (ii) DAMAGES OR LOSS OF ANY NATURE WHATSOEVER RELATING TO LOST PROFITS, LOSS Limited Warranty is held to be illegal or unenforceable, the legality or enforceability of OF OR DAMAGE TO PERSONAL PROPERTY, LOSS OF DATA OR PRIVACY OR CONFIDENTIALI- the remaining terms shall not be affected or impaired. TY, ANY INABILITY TO USE ALL OR PART OF THE PRODUCT, PERSONAL INJURY, OR ANY FAILURE TO MEET ANY DUTY (INCLUDING BUT NOT LIMITED TO ANY LACK OF NEGLIGENCE Exclusions From Limited Warranty OR OF WORKMANLIKE EFFORT); OR (iii) INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING This warranty does not apply to: (i) theft or loss of the Product; (ii) damage caused by OUT OF RELATING IN ANY WAY TO THE SKYBELL PRODUCT. accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iii) damage caused by service performed by anyone who is not an authorized service provider SBT’S CUMULATIVE LIABILITY, WHETHER FOR BREACH OF CONTRACT, WARRANTY, of SBT; (iv) damage to a product that has been modified or altered without the written NEGLIGENCE, STRICT LIABILITY IN TORT, INDEMNIFICATION, CONTRIBUTION, OR permission of SBT; (v) any damage or defects caused by rough handling or extreme OTHERWISE, SHALL BE LIMITED TO THE DIRECT DAMAGES RECOVERABLE UNDER LAW, BUT thermal or environmental conditions or a rapid change in such conditions, corrosion, NOT TO EXCEED THE PURCHASE PRICE FOR THE SKYBELL PRODUCT. YOU HEREBY oxidation, unauthorized modifications or connections, unauthorized opening or repair, RELEASE SBT, ITS MANUFACTURERS, SERVICE PROVIDERS, LICENSORS AND EACH OF THEIR repair by use of unauthorized spare parts, accidents, forces of nature, or other actions RESPECTIVE AFFILIATES, FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS IN beyond the reasonable control of SBT; (vi) any damage or defects caused by operating the EXCESS OF THIS LIMITATION. SBT IS ALSO NOT LIABLE FOR ANY COSTS OR DAMAGES ARISING FROM OR RELATED TO YOUR BREACH OF THIS AGREEMENT. SBT, ITS MANUFAC- TURERS, SERVICE PROVIDERS, LICENSORS AND EACH OF THEIR RESPECTIVE AFFILIATES, DISCLAIM ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER 11 12

product outside of the permitted or intended uses described on SBT’s website; (vii) damage caused during a SkyBell installation; (viii) damage caused by connecting SkyBell to an improper power configuration; or (viv) cosmetic damage, such as scratches, nicks, and dents. In addition, SBT reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country. Geographic Limitations Devices returned from outside the US and Canada may not be able to be returned due to an act of God, war, embargo or other act by one or more sovereign nations limiting commerce between the US and another country or some other action or event outside SBT’s control. Return of devices from outside the US and Canada is at your own risk. SBT is not responsible for providing a replacement device if, in SBT’s sole discretion, it cannot successfully or legally ship a product to an international destination. Reseller Limitations This Warranty only applies to devices purchased from SkyBell or an Authorized Reseller. A list of Authorized Resellers can be found on www.skybell.com/pages/legal. Devices purchased from unauthorized dealers and/or individuals reselling new or used devices, are not eligible to receive Warranty service or a refund of any kind. THE LIMITED WARRANTY IS SUBJECT TO CHANGE FROM TIME TO TIME AT SBT’S SOLE DISCRETION AND WITHOUT NOTICE. SkyBell and SkyBell Technologies, Inc. are trademarks SkyBell Technologies, Inc., registered in the U.S. and other countries. 13 14

W W W. S KY BELL.CO M USAv090315